Principal, Business Transformation, AI & Automation

Microsoft Microsoft · Big Tech · Redmond, WA +1 · Business Management

This role focuses on transforming business processes within Microsoft Security by embedding AI and automation, redesigning roadmap management, and building foundations for KPI, telemetry, and automation to improve visibility, decision quality, and operating velocity. It's about optimizing how work gets done using AI-enabled workflows, not directly building AI models.

What you'd actually do

  1. Redesign the end-to-end roadmap process—including intake, prioritization, dependencies, sequencing, and governance—to improve clarity, alignment, and execution rigor.
  2. Define and operationalize productivity metrics, in partnership with the CTO team, to improve delivery speed, roadmap predictability, decision velocity, and collaboration efficiency.
  3. Embed AI and automation into core business workflows—including planning, roadmap management, reporting, and execution tracking—to reduce manual effort, accelerate decisions, and improve operating efficiency.
  4. Leverage data and collaboration signals—including Microsoft Graph, Azure DevOps, and telemetry—to understand execution patterns and identify opportunities to improve organizational performance.
  5. Identify friction across planning, collaboration, and delivery, and translate insights into simpler workflows that increase speed, alignment, and organizational velocity.

Skills

Required

  • Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 6+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles OR equivalent experience.

Nice to have

  • Master's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 8+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles OR Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 12+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles OR equivalent experience.
  • 8+ years of relevant experience in business operations, strategy, program management, or transformation roles, or equivalent experience.
  • Experience with operating mechanisms such as roadmap management, planning, governance, or execution reviews.
  • Experience leading business transformation initiatives within product- or engineering-led organizations.
  • Track record of simplifying complex execution and collaboration challenges in large, matrixed environments.
  • Experience applying AI, agents, automation, or workflow technologies to simplify business processes and improve execution.
  • Proven ability to translate metrics and telemetry into actionable insights that improve delivery speed, predictability, and decision velocity, ideally with experience for Microsoft Graph, Azure DevOps, and telemetry.
  • Experience defining metrics, dashboards, or telemetry frameworks that support visibility and decision-making.

What the JD emphasized

  • AI and agents are embedded in core workflows, materially reducing manual coordination and accelerating execution.
  • Track record of simplifying complex execution and collaboration challenges in large, matrixed environments.
  • Experience applying AI, agents, automation, or workflow technologies to simplify business processes and improve execution.