Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Principal Consultant - Revenue Operations and Enablement
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Role Overview The Principal, Business Analysis will serve as a senior internal consultant responsible for partnering with business stakeholders to define, structure, and deliver complex solutions within the organization’s pricing and billing ecosystem. This role combines deep business analysis expertise with consulting, stakeholder engagement, and solution design capabilities to drive strategic initiatives from intake through execution. This individual will operate as a trusted advisor—translating ambiguous business problems into structured analysis, actionable recommendations, and scalable solutions aligned with enterprise systems and constraints.
Key Responsibilities Consulting & Stakeholder Engagement
Partner with internal stakeholders (Product, Finance, Sales, Operations) to understand business needs and translate them into structured problem statements and solution frameworks Lead consultation engagements, including discovery sessions, requirements workshops, and solution walkthroughs Provide subject matter guidance on pricing models, billing constraints, and system capabilities Challenge assumptions and drive data-informed decision making
Business Analysis & Solution Design
Translate complex business requirements into clear functional specifications, user stories, and process flows Define end-to-end business solutions across pricing, billing, and downstream operational processes Identify impacts across systems, dependencies, and risks to ensure successful implementation Develop scalable solution patterns and reusable frameworks for repeatable use
Process Standardization & Continuous Improvement
Establish and drive adoption of standardized consulting playbooks, intake processes, and delivery artifacts Identify opportunities to improve efficiency, reduce manual effort, and enhance solution quality Contribute to development of BA best practices, templates, and governance models
Delivery Leadership
Lead or support initiatives across the full lifecycle: intake, assessment, requirements, UAT, and deployment Ensure clear alignment between stakeholders, technology teams, and delivery timelines Support prioritization and trade-off discussions based on value, complexity, and feasibility
Thought Leadership & Enablement
Act as a senior thought leader within the Business Analysis community Mentor junior and mid-level BAs on consulting skills, structured thinking, and stakeholder engagement Contribute to training materials, enablement sessions, and knowledge sharing forums
All About You
Strong experience in business analysis, consulting, or product strategy, ideally within payments, pricing, or financial services Demonstrated ability to operate in ambiguous environments, structuring complex problems into actionable solutions Expertise in requirements gathering, process modeling, and solution design across enterprise systems Proven experience engaging with senior stakeholders and influencing decision-making Experience working within constraints of large-scale systems (e.g., billing platforms, pricing engines) Strong analytical and problem-solving skills with a structured, hypothesis-driven approach
Preferred Qualifications
Experience with pricing strategy, billing systems, or revenue operations models Familiarity with agile delivery frameworks and tools (e.g., Jira, Confluence) Experience building or working within an internal consulting or shared services model Strong communication skills with the ability to convey complex concepts clearly and concisely
Skills & Competencies
Strategic thinking and structured problem solving Stakeholder management and executive communication Business process design and optimization Requirements management and documentation Facilitation and workshop leadership Change management and organizational influence
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Pay Ranges
O'Fallon, Missouri: $152,000 - $258,000 USD