Principal Digital Strategist, High Tech - Software

Adobe Adobe · Enterprise · San Francisco, CA +2

This role is for a Principal Digital Strategist focused on the Software practice within Adobe's Digital Strategy Group. The primary responsibility is to advise C-level executives at top software companies and hyperscalers on digital transformation initiatives, including revenue growth, operational efficiency, and customer experience reinvention. A key aspect of the role involves enabling customers to understand and integrate AI capabilities into their workflows. The role requires strong leadership, strategic thinking, and client advisory skills, with a focus on driving business outcomes through digital and AI strategies.

What you'd actually do

  1. Build and sustain C-suite relationships. Provide expert guidance on how to plan and execute large-scale transformation.
  2. Design and deliver high-impact consulting engagements—from customer journey to GTM strategy and operating models—guiding clients to jointly define use cases, sequence roadmaps to maximize value, and plan for org readiness and change management.
  3. Own the growth and evolution of Adobe’s software portfolio in close collaboration with Sales, Technical Pre-Sales, Marketing and Customer Success. Drive pipeline development, shape offerings, and mentor a high-performing team.
  4. Develop original thought leadership focused on emerging trends, use cases, and innovation in software drawing from experience, research, and client engagement. Represent Adobe as a speaker at Adobe, partner and third-party industry events.
  5. Collaborate with Adobe’s sales leadership to shape strategic deals, define value propositions, and accelerate customer success.

Skills

Required

  • 15+ years in strategy consulting and/or client-side digital & customer experience transformation.
  • Track record of influencing C-suite leaders and cross-functional teams to take bold action by anticipating disruptive market trends and making the rational & emotional case for change (CFO business case, compelling vision, competitive risks, etc.).
  • Strong people leader who enjoys motivating & mentoring individuals to help them unlock potential.
  • Strong executive presence, workshop facilitation, and client communication skills, with ability to engage and inspire senior leaders.
  • Extreme passion for solving customer problems at all stages of their lifecycle from pre-sales to adoption and value realization.
  • Strong familiarity with technologies that enable digital experience transformation (e.g., enterprise content supply chain, marketing automation, CRM, account-based marketing, paid media).
  • Established reputation for sharing insights through published content and public speaking.
  • MBA or equivalent degree.

Nice to have

  • Experience with Adobe Experience Cloud and/or comparable digital marketing solutions.
  • 7+ years in the Software space strongly preferred.
  • Willing to travel for customers as needed (~30% of time).

What the JD emphasized

  • lead our Software practice
  • trusted advisor to senior leaders
  • transformational initiatives
  • enable customers on the value of AI
  • integrate the new capabilities into their workflow
  • high-impact leadership role
  • visibility across Adobe’s executive team
  • shape the future of Adobe’s strategic engagements
  • elevate our presence in the market
  • thought leadership
  • Executive advisory
  • Engagement leadership
  • Own your sector
  • Sales partnership