What you’ll do
As a leading contributor within the practice, this mid senior-level consulting position provides consistently high quality and innovative solution leadership to a project team.
You will:
- Act as Lead Functional Consultant/Delivery Manager across multiple customers, shaping optimisation roadmaps and executing within time and priority constraints.
- Analyse business needs and align NetSuite capabilities to objectives using leading practices, strong product knowledge, and business acumen to realise tangible value.
- Oversee configuration, testing, and adoption across core Financials (GL, AP, AR), facilitating solution/design sessions and validating requirements and acceptance criteria.
- Resolve complex issues by recommending and delivering scalable solutions; manage escalations constructively to maintain high satisfaction and loyalty.
- Build and maintain rolling plans balancing quick wins with structural improvements across concurrent processes.
- Coordinate small, cross-functional teams; provide direction and mentoring, enabling effective collaboration and knowledge transfer.
- Partner with technical and performance experts to guide integrations and performance tuning for optimal customer outcomes.
Core competencies
- Engagement leadership and governance across a customer portfolio, with clear stakeholder communication and confident facilitation/presentations.
- Business analysis, discovery, process mapping, and fit–gap to prioritise and design optimal solutions with measurable outcomes.
- Strong NetSuite functional depth in Financials; awareness of accounting principles and NetSuite’s technical framework to partner effectively with technical teams.
- Planning and prioritisation across multiple workstreams, maintaining momentum under pressure and across simultaneous customers.
Responsibilities snapshot
- Lead optimisation engagements; own the customer roadmap, scope, and outcomes post–go-live.
- Guide requirements, acceptance criteria, testing, and adoption; ensure high-quality delivery.
- coordinate cross-functional delivery for on-time, value-focused results.
- Manage client communications, risks, and escalations; maintain high CSAT/NPS.
- Collaborate with Technical, Support, and Product teams for solution integrity and performance.
Experience and qualifications
- 5+ years NetSuite consulting across implementation and optimisation, including post–go-live environments.
- Demonstrated ability to run workshops, gather/validate requirements, and deliver complex, multi-workstream solutions.
- Desirable: exposure to adjacent apps (WMS, planning, eCommerce, CPQ) and practical accounting knowledge.
Why this role
- Drive continuous value realisation in post–go-live contexts where optimisation and adoption determine measurable outcomes.
- Operate at the intersection of business and product to deliver NetSuite Financials improvements at pace and scale
Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for moderately complex projects.
Career Level - IC3