Principal Industry Relations

Redfin Redfin · Seattle · OH · Remote

This role is for a Principal Industry Relations professional at Redfin, focusing on strategic advisory and relationship management within the real estate ecosystem, particularly with MLS organizations and brokerage partners. The individual will work to expand listing data access, strengthen distribution partnerships, and influence industry positioning and policy. Responsibilities include representing the company in executive engagements, monitoring industry dynamics, advising product and engineering teams on data policy, and assessing legislative/regulatory developments. The role requires extensive experience in the MLS ecosystem or real estate technology platforms, strong relationship-building skills, and the ability to influence policy outcomes.

What you'd actually do

  1. Represent the company as a deputy in executive-level meetings with MLS leadership, industry associations, and brokerage partners, operating independently when needed
  2. Build and maintain strategic relationships with senior executives across MLS organizations nationwide, with a focus on identifying and advancing rule changes, new listing frameworks, and data-sharing agreements that expand available inventory
  3. Monitor and analyze MLS board actions, association policy developments, competitor platform strategies, and emerging listing distribution models, synthesizing findings into actionable briefings for executive leadership
  4. Advise product and engineering teams on MLS data policy requirements, translating governance structures and listing rules into product specifications, data integration consideration, and technical implementation guidance
  5. Partner with government affairs to assess legislative and regulatory developments that impact real estate marketplaces, listing distribution, brokerage operations, and industry data governance at the state and federal level

Skills

Required

  • 12 years of experience in the MLS ecosystem, real estate brokerage, or a major real estate technology or real estate marketplace platform
  • Bachelor's degree in business, public policy, real estate, or a related field
  • Demonstrated existing relationships with MLS executives, brokerage leaders, national association leadership, or state and local Relator association leaders
  • Track record of influencing policy outcomes or governance decisions within organized real estate and MLS governance structures
  • Experience presenting strategic recommendations and translating industry-specific concepts to executive, product and legal stakeholders
  • Experience working cross-functionally with product, engineering, legal, policy/government affairs, and operations teams
  • Ability to travel up to 10 or more days per month for industry meetings, conferences, and partner engagements
  • Willingness to work non-traditional hours to accommodate cross-time zone meetings and industry events

Nice to have

  • Former senior level at a national real estate platform, brokerage network or real estate marketplace with MLS-facing responsibilities
  • Experience with real estate data standards, listing data models and MLS technology infrastructure
  • Existing public profile as an industry thought leader, including conference speaking, published writing, or active participation in industry governance bodies or advisory committees
  • Experience navigating the regulatory and legal landscape following recent national industry policy changes and litigation impacting cooperative compensation, listing transparency, and listing distribution models
  • Experience using stakeholder relationship management tools or customer relationship management (CRM) platforms to track and manage industry relationships at scale

What the JD emphasized

  • MLS ecosystem
  • MLS governance
  • listing data policy
  • broker cooperation rules
  • real estate technology platforms
  • MLS data policy requirements
  • MLS-specific compliance obligations
  • MLS policy
  • listing data governance
  • MLS technology infrastructure
  • national industry policy changes
  • listing distribution models