Overview
We are the Windows Servicing and Delivery (WSD) organization, dedicated to keeping over 1.8 billion Windows devices secure and productive by delivering timely updates and innovations to all versions of Windows. Our work helps to protect users and their mission critical infrastructure in a fast-changing security landscape. We create and support new business opportunities across Microsoft, especially with the large and growing Windows installation base. We build delightful experiences for our customers and build products and solutions to empower our commercial and enterprise customers to keep their devices secure, compliant and up to date with latest innovations in Windows.
This Princiapl Lead Technical Program Manager **(TPM) **role represents an opportunity to develop and operate a massive at-scale service, to protect customers and Microsoft cloud infrastructure while also building and supporting new businesses and business growth across the company. You will lead a high performing team, responsible for keeping our customer base secure, improving the reliability of the platform, addressing customer reported issues, building data insights, and developing features to light up new scenarios and devices in the Windows ecosystem. This is truly a “protect the planet” role! .
The candidate is a technical leader who can bring the best of a very talented group of technical and passionate people across the globe, and is able to attract, develop, and grow talent through empathy and clear accountability. As an AI-First leader, you incorporate and coach your team on the responsible and effective application of AI-assisted methodologies throughout engineering execution and product management.
We value passion, creativity, drive, agility, accountability, and desire to learn new complex technical areas. Our customers are at the heart of everything we do, and delivering exceptional Windows experiences is our top priority. Their excitement fuels our passion for building high-quality solutions. If you're excited about building world-class teams, thrive on solving tough problems, and are driven by customer impact, we would love to hear from you.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Attract, lead and develop and retain top talent. Leading and growing a great team of Technical Program Managers and Product Managers and helping to define team culture.
- You will facilitate the integration of AI-enabled tools, automation, and data-driven insights to enhance product strategy, customer understanding, prioritization, decision-making, engineering efficiency, incident response, quality and customer outcomes, all while maintaining security, privacy, and compliance standards.
- Drive the long-term vision, strategy, and roadmap for a portfolio of products, aligning cross-functional teams and senior leadership to deliver high-impact business outcomes.
- Driving efficiency and quality into engineering processes in partnership with the engineering leads.
- Foster effective partnerships with teams across the company by aligning, defining, and measuring common goals.
- Use data to influence & drive decisions.
- Set priorities for engineering based on a deep understanding of the broader Windows ecosystem and customer scenarios.
Qualifications
**Required Qualifications: **
Bachelor's Degree AND 12+ years experience in engineering, product/technical program management, data analysis, or product development.
- OR equivalent experience.
2+ year(s) project or people management experience.
3+ years of experience managing cross-functional and/or cross-team projects.
Ability to build trust with internal and external partners through quality delivery and integrity.
Ability to handle critical situations with confidence, directing the team towards effective response.
Demonstrating the ability to learn and apply learning to improve business outcomes, positive impact for the team and self.
Growth mindset by demonstrating the willingness to be open to new ideas with the ability to lead others along.
Proven track record of going technically deep and delivering cloud-scale technologies.
Preferred Qualifications:
Bachelor's Degree AND 12+ years experience engineering, product/technical program management, data analysis, or product development.
- OR equivalent experience.
4+ years people management experience.
5+ years of experience managing cross-functional and/or cross-team projects.
1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos).
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This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about **requesting accommodations.**