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Job Overview As a Principal Client Partner Executive (CPE) in Strategic Sales at T-Mobile, you will play a crucial role in advancing wireless technology and beyond. Your primary focus will be to collaborate with the largest companies in the United States to achieve successful joint business outcomes. By leveraging your extensive business development experience and proven success in managing large-scale projects, you will drive growth and innovation.
As a Principal CPE, you will be assigned a set of target accounts in key vertical industries, where you will use your industry expertise to build client partnerships and implement account strategies to meet growth targets. Your deep understanding of industry trends, combined with strong technical knowledge and sales skills, will be essential in managing the entire client lifecycle while integrating advanced technology solutions to deliver business results.
Demonstrating thought leadership on industry trends and the ability to identify potential technology partners is vital in this role. Strategic and analytical thinking about business, product, and technical challenges is necessary to help you create and communicate compelling value propositions.
You will be responsible for developing initial account relationships, creating and executing account plan strategies, meeting sales and revenue goals, and achieving performance metrics. By analyzing customer needs and employing solution-based selling techniques, you will become a trusted advisor, highlighting the value of T-Mobile's capabilities to secure new business. A strong sense of ownership and drive is key to succeeding in this role.
Job Responsibilities:
- Sales Excellence: Create and qualify new opportunities by identifying desired business outcomes within the account, drive overall account growth, work collaboratively with cross functional partners to create and progress account plan strategies. Coordinate and lead executive briefing center sessions and key executive stakeholder meetings
- Account Management: Manage the development and application of a dynamic customer plan based on proven methodologies to maintain a sustainable, long-term business portfolio. Demonstrate a strong understanding of the customer's business model to articulate growth opportunities and leverage industry expertise to shape the ecosystem. Serve as the primary point of contact and liaison with customers and T-Mobile partners and departments.
- Customer Engagement: Proactively elevate relationships and T-Mobile sales strategies through multiple levels of the customer's organization to secure buy-in and execution. Expand strategic customer relationships to drive larger impact for the customer and expand into other areas of the organization. Develop a strong, comprehensive understanding of customer's business needs, priorities, strategies, and industry insights. Anticipate customer's needs to deliver new insights on their business strategy and educate customers on ways to address them jointly.
- Strategic Thinking: Work closely with leadership and the account ecosystem to shape long-term strategic direction and influence business metrics. Develop and implement strategies to expand the market position for assigned accounts. Successfully position new solutions and concepts for expanding business in evolving customer environments with funnel forecast and revenue growth accuracy.
Education and Work Experience:
- High School Diploma/GED (Required)
- Bachelor's Degree Business, Sales, Marketing, etc. (Preferred)
- 5+ years Business Sales Experience: An established record of sales opportunity wins within large finance enterprise accounts, specifically selling into Fortune 500 Finance companies. Required
- 4+ years Experience Leading Technology Implementations: Prior experience leading implementations of technology projects in the finance vertical, either as a vendor or as an enterprise user. Required
- 4+ years Wireless Experience: Prior experience in the wireless industry. Required
Knowledge, Skills and Abilities:
- Business Planning Demonstrate significant contribution in account planning and execution efforts, ensuring alignment with strategic goals and objectives. Ability to work independently and manage personal and team member deliverables and deadlines. (Required)
- Business Relationship Management Build and maintain effective long-term relationships with a defined customer base to ensure high satisfaction and increased revenues. Identify, develop, and close new sales opportunities. (Required)
- Business Acumen Understand business metrics, financial drivers, growth initiatives, and challenges within specific verticals and industries. (Required)
- Sales Execution Lead daily customer interactions to create new sales opportunities and relationship growth within the team’s account deck. Meet or exceed sales targets with assigned strategic accounts, selling solutions and services. Proven ability to contribute in a fast-paced environment consistently. (Required)
- Product Knowledge Serve as the primary interface for all products and services, creating demand by raising their profile with customers. (Required)
- Communication Adapt communication style depending on the audience. Comfortable communicating professionally with all levels of the organization, whether in-person or virtually. Exhibit executive maturity. Ability to effectively communicate with client leaders of all levels (C-level down to entry-level support roles). (Required)
- Autonomy and Navigation Ability to work autonomously and navigate internal and external partners and stakeholders effectively (Required)
- Strategic Thinking Evidence of strategic thinking and the ability to lead cross-functional teams towards common objectives. (Required)
- Negotiation Confidently handle sales negotiations with prospects and existing clients. (Required)
- Executive Level Presentations Create and present convincing and persuasive content to C-level executives, both in person and virtually, with professional confidence. (Required)
- Contractual Agreements Works cross-functionally with Legal to draft contract terms (Required)
- SalesForce.com Knowledge of program and ability to navigate fluidly (Required)
- CRM and Microsoft Office Proficiency in using CRM systems such as Salesforce to manage customer interactions and sales activities, along with strong skills in Microsoft Office products, especially Excel, for data analysis and reporting. (Required)
- T-Mobile Tools & System Knowledge Ability to navigate T-Mobile’s CRM, Systems and Tools (Preferred)
Licenses and Certifications:
- At least 18 years of age
- Legally authorized to work in the United States
Travel: Travel Required (Yes/No): Yes
DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No
Total Target Cash Pay Range: $187,000 - $337,300, inclusive of target incentives
Base Pay Range: $112,200 - $202,380
The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ328450¶dox=1
At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out _www.t-mobilebenefits.com_.
Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.