At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. Come join the team and help us make history!
Key job responsibilities The role will own the re-engineering of the current automated forecasting model, Fleet Requirement Planning [FRP], to: (1) integrate new Amazon organization van requirements (e.g. Ship With Amazon (SWA) /Delivery Service Partner (DSP) Lite); (2) move to clustering, probability-based modelling and agentic AI; (3) scale optimization models with objective function being the operational costs; (4) evolve the user interface from Excel based to a more friendly dashboard; (5) integrate new supply channels and netting logics within the model (e.g. van sharing, off-season vans, vehicle multi use etc.) to drive the related sourcing accordingly; (6) integrate seamless both upstream and downstream (approvals) processes. (7) scale Fleet Requirement Planning to Middle Mile (8) supporting effectively critical business decisions (Capex/Opex, rental/lease/cross country transfer, vehicle type mix, asset utilization etc.) based on risk assessment and long term constraints. Visibility will be key for the success of the program.
For this purpose you will develop a “digital twin” of the FRP models where to perform “what if analysis”, multiple planning scenarios and investment analysis to define “alternative” demand and supply plans, in collaboration with Finance and other Stakeholder teams.
A day in the life • Design and develop scalable Fleet demand modelling; • Integrate closely with finance business partners to ensure plans are efficient and meet Peak demand, to ensure efficient ordering process • Define and own Fleet Demand forecasting accuracy metric • Be accountable for the timely “buy in” from VP/Senior Stakeholder about the significant Fleet CAPEX investment and OPEX decisions; • Consolidate input from a different set of stakeholders and ensure fleet plans always consume the latest available assumptions; • Drive the transition to electrification (EV planning Business As Usual) and integration of MoT into Fleet Requirement Planning; • Extend FRP process to new business customer organization (SWA, DSP Lite) and countries to be launched over the next years;
About the team The EU Amazon Logistics (AMZL) Fleet Planning & Analytics team operates within Global Fleet & Products. We're responsible for EU AMZL fleet requirement definition to source Armada/Rentals, short-term deployment scheduling, and business intelligence support—with the north star to scale fleet capacity efficiently. The Fleet Demand planners within FPA team, are comparable to other companies’ “Demand Planner” profiles, but facing the peculiar challenges to integrate upstream planning cycles, e.g. from SCOT/Top Line to LTP/TL disaggregation, from MRP to DA Labour Plan (LPT) and DSP diversification planning, to create demand plans for diesel (ICE), Electric Vehicles (EV), Long/Short Wheel Base (LWB/SWB) vans requirements across Europe for long (+3y) and medium term (<12m) planning, and driving the resulting order plans and work with Finance, OEM business development, Rental procurement to ensure plans are executed effectively and efficiently.
Basic Qualifications
- Experience implementing pragmatic operations solutions to solve problems such as the scheduling, routing, assignment, facility location, or lot-sizing problem
- Experience with algorithm and model development work for large-scale applications
- Experience with technology transformation initiatives
- Experience leveraging technology to drive process improvements
- Experience in strategic planning
- Experience solving complex problems quantitatively and develop actionable data-driven business recommendations
- Experience in technical support, or experience that includes strong analytical skills, attention to detail, and effective communication abilities
- Experience with creating & improving a variety of processes across product types & teams
- Experience coordinating complex products with stringent technical requirements, development cycles and schedules
- Experience working across teams and influencing teams that are not your own
- Experience communicating results to senior leadership
- Experience dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment
- Experience prioritizing competing demands, scoping large efforts, and negotiating timelines
- Knowledge of supply chain management concepts - forecasting, planning, sourcing, optimization and logistics or equivalent
- Experience leading cross-functional teams across engineering, operations, and field execution through launch readiness and go-live phases, or experience with retrofits, launches, or automation deployments
- Experience delivering results, setting strategy, and running a large volume and high profile business
Preferred Qualifications
- Master's degree, or a Bachelor's degree and experience with various machine learning techniques and parameters that affect their performance
- Lean Six Sigma Green Belt or Black Belt certification
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.