Principal Product Designer, Coach

SoFi SoFi · Fintech · San Francisco, CA · Product Design

Principal Product Designer to lead the design and execution of SoFi Coach, an AI-native, agentic layer that will transform the platform into a proactive personal wealth manager. This role involves turning speculative AI capabilities into validated, agentic experiences, collaborating with leadership, and influencing cross-company strategy.

What you'd actually do

  1. Lead the SoFi Coach vision: Define the interaction patterns and UX strategy for a conversational interface that proactively manages debt, investments, and wealth optimization.
  2. Create functional prototypes and MVPs using AI-native workflows (Claude Code, Cursor, etc.) to demonstrate "magic moments" to stakeholders and engineering partners.
  3. Partner with core engineering and product teams (Lending, Invest, Money) to accelerate their AI roadmaps without creating organizational friction.
  4. Use your technical savvy to challenge the status quo, pushing engineering teams to achieve higher craft and more ambitious execution in our AI implementations.
  5. Help lead the evolution of SoFi’s internal AI-enabled design workflow, creating skills and agents that benefit the entire design organization.

Skills

Required

  • 10+ years of experience as a Product Designer, Technical Founder, and/or Design-Engineer
  • Proven track record of driving 0-to-1 initiatives for high-scale consumer products
  • Experience influencing cross-functional strategy at the executive level
  • Strong understanding of software architecture, APIs, and agentic systems

Nice to have

  • Founded or grew a business or side hustle as a product/design thinker
  • Experience driving impact within a highly-regulated industry (Fintech, Healthtech, etc.)
  • Deep experience with Agentic AI architectures, tool-calling logic, and RAG implementations
  • Professional background that blurs the lines between Design and Full-Stack Engineering

What the JD emphasized

  • AI-native
  • agentic
  • functional prototypes
  • MVPs
  • AI-native workflows
  • technical savvy
  • AI-enabled design workflow
  • AI product development
  • AI-Native Builder
  • functional projects
  • AI tooling
  • agentic systems

Other signals

  • AI-native, agentic layer
  • autonomous finance
  • agentic capabilities
  • AI-native workflows
  • agentic systems