Overview
Join Microsoft AI (MAI) organization, where we are redefining how users experience knowledge through intelligent, proactive, and deeply personalized products. The Vertical Knowledge Agents team builds agentic experiences fo key verticals such as Finance, Sports, Weather, and News—combining structured data graphs, licensed MSN content, and authoritative web sources to power the next generation of AI experiences.
Our mission is to build Vertical Knowledge Agents that seamlessly power both proactive experiences on Copilot Discover and vertical search experiences across Consumer and M365 Copilot. These agents reason across rich multimodal data, generate insights autonomously, and deliver trusted, context-aware answers that inform, assist, and inspire millions of users every day.
As a Principal Product Manager for Vertical Knowledge Agents, you will define and drive the strategy for how our vertical domains evolve into intelligent, agentic ecosystems. You’ll work across AI, data, and UX disciplines to design agentic systems that connect structured data and AI-generated insights into cohesive experiences that appear in Copilot, Windows Feed, Bing, and M365 surfaces. In this role, you’ll collaborate with AI researchers, designers, and engineers to advance the agentic pipeline and develop Copilot-curated stories and autonomous domain-aware agents. You’ll help shape the future of AI experiences by integrating advanced language models with authoritative content, influencing key product surfaces like Copilot, MSN, and Bing. The position offers the chance to work alongside leading AI and product teams within Microsoft’s Copilot ecosystem, with flexible hybrid options in Redmond, WA.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50- mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction.
Responsibilities
- Define and drive the vision for Vertical Knowledge Agents that unify structured data, licensed MSN content, and AI grounding to deliver authoritative and contextual insights in Copilot, MSN, and Bing.
- Influence end-to-end product direction, from agent architecture and ranking frameworks to multimodal UX experiences.
- Partner with AI Research, Design, and Engineering to develop, evaluate, and ship agentic experiences that turn information into proactive guidance.
- Establish evaluation metrics that balance grounding accuracy, user delight (SBS, CSAT), and business growth (DAU, retention, engagement).
- Scale experiences across surfaces through a unified grounding and data platform that powers both reactive (Copilot queries) and proactive (Discover, dashboards, notifications) intelligence.
- Champion Responsible AI, ensuring transparency, fairness, and quality in generative experiences.
- Mentor and influence Product Management peers, establishing best practices for AI-enabled product management across Microsoft’s vertical ecosystems.
Qualifications
Required Qualifications:
Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience.
Preferred Qualifications:
Bachelor's Degree AND 12+ years experience in product/service/program management or software development
- OR equivalent experience.
Proven success in building data-driven or AI-powered products at scale.
Demonstrated ability to translate complex AI/ML capabilities into intuitive user experiences.
Technical fluency with LLM-based evaluation loops and Responsible AI practices.
Domain experience in Finance, or News, or similar structured content domains.
Proven record of cross-functional leadership and multi-surface product delivery.
Deep passion for responsible and trustworthy AI.
Understands model behavior, grounding, and feedback loops; collaborates effectively with AI research and data science.
#MicrosoftAI
Product Management IC5 - The typical base pay range for this role across the U.S. is USD $139,900 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about **requesting accommodations.**