Overview
Microsoft AI is a customer-first organization building AI powered products in service of our customer’s business goals. The world is changing rapidly during this AI platform shift and we need Product Managers who can live in the future and bring back clarity to the present to guide our work.
As a Principal Product Manager for Microsoft AI, you will help businesses that want to grow and expand their business using our products, data, and services through advertising and new business models that unlock AI-first products. This role requires consistent knowledge and deep awareness of the emerging AI industry to develop new products as we have the freedom and flexibility to use the best technology in service of our customer. You will be part of Microsoft AI Monetization Platform trust and safety team to ensure all the products we build are safe and trustworthy. This is an opportunity to lead a critical area of Trust, shaping the future of ads integrity, anticipating emerging abuse vectors, including synthetic media and other sophisticated agentic attacks. The ideal candidate for role:
- Has Trust, Safety, Integrity or Fraud Prevention expertise, with a track record of building platform-level safety, moderation, or abuse-prevention solutions.
- Can drive multi-year, high-impact strategies, ensuring measurable improvements to developer efficiency and defense agility.
- Operates with autonomy and influence, leading large-scale, cross-organizational initiatives and has a track record of influencing organizational change.
- Excels at navigating complex cross-org dynamics, balancing business, policy, and technical constraints to ensure safety at scale.
- Helps us raise the bar for the Product Management craft by mentoring senior PMs and fostering a culture of product excellence and user-first thinking.
We work within Microsoft AI (MAI), an organization responsible for Copilot, Bing, Edge, MSN, and other AI-first products. The organization has all the ingredients needed for success with Product, Engineering, Research, and Go To Market functions partnering as peers with shared goals. This enables close collaboration and rapid decision making.
One of the reasons Microsoft AI consistently brings innovative products to market is because of the collaborative work we do in Product Management. We work closely with talented engineers, designers, marketers, creatives, customers, partners, and go-to-market teams to design and develop products tailored for our customer’s benefit. We run lean, obsess about users, and make decisions based on evidence. We ship regularly, so your work will have real and immediate impact. It’s a time of huge change in the AI landscape, and this role will put you right in the heart of it.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50-mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction.
Responsibilities
- Drive building world-class AI experiences and platforms that will allow Microsoft AI to keep consumers safe and deliver sustainable business growth.
- Own a product area and be responsible for understanding user needs and behaviors, defining product requirements, managing end-to-end product development, launches and iterations.
- Find a path to get things done despite roadblocks to get your work into the hands of users quickly and iteratively.
- Enjoy working in a fast-paced, customer-first, product development cycle.
- Translate business goals into strategy, user experience and technical requirements in close collaboration with UX, Data Science, Engineering, AI research, and Product Marketing teams.
- Define goals and performance indicators, set up and oversee experiments, measure success with data and research.
- Collaborate effectively and communicate clearly with cross-functional teams, including product managers, designers, and other engineers, to build exceptional consumer-grade applications.
- Embody our Culture and Values.
Qualifications
**Required Qualifications: **
Bachelor's Degree AND 8+ years experience in product/service/program management or software development.
- OR equivalent experience.
8+ years of experience in product management, with at least 1+ years focused on Trust & Safety, abuse prevention, or security-related products.
Experience leading products built on AI/ML systems from the ground up.
Background in driving multi-year strategic initiatives in complex, cross-functional environments.
Demonstrated experience aligning with senior engineering stakeholders in high-stakes, fast-moving product spaces.
Preferred Qualifications:
- Domain Expertise: Deep experience in Trust & Safety, Integrity, or Cybersecurity at a global scale impacting multi million users or dollars.
- AI/ML Fluency: Advanced understanding of Agentic AI, Large Language Models (LLMs), Generative AI, and adversarial machine learning, with the ability to partner deeply with AI and Infra teams.
- Analytical Rigor: Ability to use complex data sets to identify non-obvious patterns and drive fundamental changes in product direction.
- Global Perspective: Experience navigating the intersection of product features, local laws, and global cultural nuances across different time zones.
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This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about **requesting accommodations.**