Principal Product Manager - Games, Social Platform

Netflix Netflix · Big Tech · United States · Remote · Product Management

Principal Product Manager for Netflix's Games Social Platform, responsible for strategy, roadmap, and execution of social features connecting members through games, including online multiplayer, sharing, and chat. This role involves deep collaboration with engineering, game studios, and cross-functional teams to deliver engaging social experiences within the Netflix ecosystem.

What you'd actually do

  1. Own the games social platform strategy, developing products our first and third party game studio partners will use to connect members to each other, as well the expression of these social features within the Netflix apps themselves.
  2. Utilize consumer research, analysis, partner interviews, and user testing to advance our understanding about how social experiences for games will drive member joy.
  3. Drive strategic alignment across Netflix’s Games and Product & Technology organizations about which social experiences we should enable, where we should enable them, and the impact we expect them to create.
  4. Collaborate closely with engineers to execute on the development of back-end systems for game development partners and the tooling to enable them to provision and optimise those experiences.
  5. Own the games social experience for our members, bringing together teams from across the company to create a unified strategy and roadmap for enabling member-to-member relationships and communications.

Skills

Required

  • 10+ years of experience in product management or related business areas
  • direct experience working on social products / systems in video games
  • passionate about games and deeply familiar with gaming ecosystems and platforms
  • demonstrated industry experience in the games industry and environment, its revenue streams, business models, industry trends, and the needs of both gamers and game developers
  • deep awareness of the ways in which games facilitate and amplify strong social connections between players
  • strong perspective about the joy that social experiences can bring to players when done well (and the hazards they pose when done poorly)
  • understand the interplay between game-specific and platform social experiences
  • synthesizing market feedback and industry insights
  • identify opportunities to shape product innovation
  • partner well with data analysts, researchers, and product designers
  • communicate with exceptional clarity
  • thrive as a collaborator in highly cross-functional environments
  • build bridges between functions, teams, and stakeholders
  • clearly define a product vision
  • operating in a lean and nimble environment
  • good judgment in identifying, prioritizing, and leading innovation projects
  • adaptable, empathetic, and future-oriented
  • passion for enhancing the customer experience through data-driven insights and user feedback
  • ability to translate complex technical concepts into intuitive and engaging solutions
  • Proven ability to think strategically, work collaboratively, and lead complex and highly impactful cross-functional projects from concept to completion
  • Technical background or strong understanding of technical systems & platforms
  • ability to communicate with and challenge both technical and non-technical audiences
  • Ambitious self-starter who deals well with ambiguity and a fast paced, multiple project environment
  • A history of achieving product outcomes through user testing and data driven decision making.
  • Experience translating UX testing and feedback into impactful new features
  • Passion for the digital gaming space

What the JD emphasized

  • direct experience working on social products / systems in video games
  • deep awareness of the ways in which games facilitate and amplify strong social connections between players
  • strong perspective about the joy that social experiences can bring to players when done well (and the hazards they pose when done poorly)
  • Manage the risk assessment of social features and mitigation plan in partnership with Trust and Safety, Legal, and Player / Customer Support