Principal Product Manager - Maintenance

Samsara Samsara · Enterprise · San Francisco, CA · STCE & Maintenance

Principal Product Manager for Samsara's Connected Asset Maintenance team, focusing on building a modern, intelligent maintenance and asset management platform for physical operations. The role involves deep customer engagement, owning product vision and roadmap, driving the full product lifecycle, and partnering with engineering, design, sales, and marketing. The candidate is expected to be a heavy user of AI tools in their own work.

What you'd actually do

  1. Become a domain expert in maintenance operations. Build deep, lasting relationships with customers — maintenance directors, fleet managers, technicians — and translate what you learn into product conviction that the team can rally around.
  2. Own the vision, strategy, and roadmap for your product area within Connected Asset Maintenance. Define where we’re going, why, and in what order — balancing customer value, technical feasibility, and business impact. Communicate it clearly to the team, to leadership, and to customers.
  3. Drive the full product lifecycle from discovery and definition through design, build, launch, and iteration. Set success criteria and stage-gates. Ensure we ship on time and at the quality bar our enterprise customers expect.
  4. Partner with Engineering and Design to build a world-class product. Bring strong opinions on UX and workflow design. Make crisp tradeoff decisions. Use AI tools aggressively to accelerate research, spec writing, and prototyping — and raise the bar for the team.
  5. Work cross-functionally with Sales, Customer Success, and Marketing to win strategic deals, drive adoption post-sale, and build the GTM playbook for a new product line. You’re not above jumping on a sales call or writing enablement materials.

Skills

Required

  • 6+ years in a software product management role
  • demonstrated experience building a new product or business from early stages
  • track record of deep customer engagement
  • building real relationships with customers
  • turning those insights into products that win
  • strong technical fluency

Nice to have

  • experience in maintenance operations
  • experience with physical operations industries (agriculture, construction, field services, transportation, manufacturing)

What the JD emphasized

  • building something from scratch
  • use AI tools daily in your own work