Principal Production Support Technician

Johnson & Johnson Johnson & Johnson · Pharma · Ciudad Juarez, Chihuahua, Mexico

This role is for a Principal Production Support Technician at Johnson & Johnson, focusing on manufacturing equipment repair and maintenance. The responsibilities include troubleshooting manufacturing issues, conducting diagnostic tests, analyzing non-conforming products, identifying root causes, and proposing corrective actions. The role also involves performing simple tests, compliance audits, and potentially assisting with customer complaint investigations and training.

What you'd actually do

  1. Provides solutions to manufacturing issues for current and new models.
  2. Conducts basic operational diagnostic tests, resolves issues, and disconnects components,
  3. Analyzes non-conforming products on the production line, identifies root causes, and proposes corrective actions by working collaboratively with the manufacturing supervisor, engineering, and quality departments.
  4. Starts, adjusts, and operates basic laboratory and manufacturing equipment.
  5. Performs simple tests on processes/products, as well as compliance audits for quality and/or other regulatory requirements.

Skills

Required

  • Technical degree, high school diploma, or incomplete college education.
  • Demonstrated knowledge of manufacturing principles, practices, and procedures.
  • Knowledge to audit production processes.
  • Ability to input data into spreadsheets and database applications.
  • Advanced knowledge of troubleshooting and failure analysis.
  • Knowledge of product customer complaint investigation

Nice to have

  • 5 to 10 years of experience in a similar role, as a group leader, and/or in training related to the position (preferred).
  • At least 4 years of experience with products manufactured at Biosense Webster or similar products.
  • Preferably 3 years of experience as a Production Support Technician.
  • Agile Manufacturing
  • Agility Jumps
  • Communication
  • Data Analysis
  • Equipment Maintenance
  • Good Manufacturing Practices (GMP)
  • Issue Escalation
  • Manufacturing Equipment
  • OSHA Compliance
  • Plant Operations
  • Predictive Maintenance
  • Problem Management
  • Problem Solving
  • Project Management
  • Repair Management
  • Report Writing
  • Safety-Oriented