The Amazon Web Services Professional Services (ProServe) team is seeking a dynamic ProServe Account Executive (PAE) to join our team focused on the Energy industry at Amazon Web Services (AWS). In this role, you'll be responsible for engaging new and existing customers in transformative projects involving IT Strategy, distributed architecture, hybrid cloud operations and technology enabled business transformation. You'll work closely with ProServe Cloud Architects, Engagement Managers, and Delivery Consultants to drive customer success and business growth. As ProServe’s customer facing relationship owner you’ll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and securing customer signoff of SOW’s. Following project launch, you will stay connected with the customer to ensure we are delivering the agreed customer business outcomes (CBO) as outlined in the SOW.
Your experience in selling services within the technology/consulting ad energy sectors, will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in business development, executing sales methodologies and managing CRM systems coupled with strong analytical, problem-solving, and project management abilities. PAEs performance will be measured against key metrics including but not limited to Revenue, Billable Bookings, and customer satisfaction (CSAT).
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies and industries.
Key job responsibilities As an experienced services sales professional, you will be responsible for: • Leading business development efforts by engaging customers and driving high-value engagements • Collaborating with Amazon Global Sales (AGS) representatives to ensure a coordinated approach for key accounts • Creating proposals, securing customer sign-off on Statements of Work (SOWs), and ensuring successful project delivery • Monitoring ongoing projects to ensure delivery of agreed CBOs and maximum revenue potential • Advocating for customers while balancing AWS business objectives
About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
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Basic Qualifications
- 10+ years of quota-carrying professional services sales or strategic account management roles.
- Proven track record of selling cloud solutions within the energy sector including cloud adoption, AI/ML/Generative AI, modernisation and automation, supply chain transformation, etc..
- Experience with commercial and legal negotiations, working with Procurement, Legal and Business teams.
- Track record of developing and maintaining executive-level relationships to advance strategic initiatives.
- Proven track record of expanding influence and driving results beyond direct reporting lines.
Preferred Qualifications
• Excellent communication, presentation, and negotiation skills • Technical proficiency to understand and articulate AWS services and solutions • Strategic thinking and problem-solving skills • Experience working with and leading cross-functional teams and partners in implementations and negotiations. • Demonstrated success in both customer retention and new business development. • Deep knowledge of energy industry trends • Broad Energy value chain knowledge and able to dive deep with customers in one or more specific domains including E&P, refining / petrochemicals, hydrocarbon or MRO supply chains, traditional and renewable utilities, trading. • Multi-lingual with English plus another language.
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