The Amazon Web Services Healthcare and Life Sciences (HCLS) Professional Services (ProServe) team is seeking an experienced Clinical ProServe Cloud Architect (PCA) to join our team in Europe. In this role, you'll work directly with pharmaceutical and life sciences customers, including senior technology and business leaders, to understand their business objectives and translate them into innovative cloud and AI solutions that drive meaningful impact in pharmaceutical innovation.
As a PCA, you'll be responsible for creating and leading solution designs to address customer business outcomes (CBO) in the pharmaceutical domain. Operating as the conduit between ProServe Account Executives and our Shared Delivery Teams (SDT), you'll ensure proposed solutions are realistic, achievable, and optimized to maximize CBOs. You'll lead cloud modernization and AI transformation initiatives, designing scalable AWS solutions that address complex clinical development challenges including clinical trial management, clinical data operations, regulatory submissions, and study lifecycle optimization from protocol design through database lock.
Your experience in designing technical solutions within the pharmaceutical sector will equip you to architect complex, scalable, and secure solutions tailored to meet specific customer needs, translating technical concepts into business value. Your success will be linked to impacting SOW signings and successful solution implementations that achieve CBOs while exceeding customer satisfaction (CSAT) expectations.
As a trusted technical advisor, you'll provide guidance on industry trends, emerging technologies, and agentic AI applications specific to pharma. You'll collaborate with expert teams including our Gen AI Innovation Center, Industry Sales, and Product teams to bring leading-edge innovation to customers. As a technical SME, you'll share knowledge within the organization through mentoring, training, and creating reusable tools such as demos, accelerators, and white papers.
Job 10044
Key job responsibilities
Partner with pharmaceutical customers to design agentic AI applications across the complete clinical trial lifecycle—from study design and protocol development through site activation, patient recruitment, monitoring, data management, statistical analysis, and regulatory submission—with expertise in CDISC standards, EDC, CTMS, and end-to-end clinical operations transformation.
Design scalable, secure AWS solutions that deliver measurable customer business outcomes across the clinical development lifecycle.
Provide technical guidance during sales and implementation phases, focusing on pharmaceutical domain challenges including clinical data management, regulatory submissions (eCTD), study conduct optimization, and GxP compliance.
Collaborate with Account Executives and Delivery Teams to ensure successful solution implementation.
Act as a trusted advisor to customers on industry trends and emerging technologies
Share knowledge within the organization through mentoring, training, and creating reusable artifacts
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Basic Qualifications
- 8+ years of cloud architecture and solution implementation experience
- Bachelor's degree in Computer Science, Math, or a related field
- Experience managing large-scale enterprise IT projects for pharmaceutical companies across all clinical trial phases, including study design systems, clinical platforms (CTMS, EDC, eTMF, RTSM/IRT), data management workflows, statistical programming environments (SAS, R, Python), regulatory submission systems, and compliance requirements (GxP, FDA 21 CFR Part 11, ICH-GCP, HIPAA, GDPR, SOX).
- Experience identifying customer challenges across the clinical trial lifecycle, position Professional Services solutions addressing end-to-end clinical transformation—from study design optimization through regulatory submission acceleration—collaborate with account teams on compelling proposals for multi-phase clinical modernization engagements, and drive revenue growth through consultative selling of cloud architecture and agentic AI professional services.
Preferred Qualifications
- AWS certification, such as, AWS Solutions Architect, or a similar cloud certification, or Associate's degree or above
- Knowledge of AWS services including compute, storage, networking, security, databases, machine learning, and serverless technologies
- Knowledge of security and compliance standards including HIPAA and GDPR
- Experience communicating technical concepts to diverse audiences in pre-sales environments
- Experience architecting enterprise-scale clinical data platforms with multi-agent orchestration frameworks spanning study design optimization, protocol feasibility, automated site selection, patient matching, real-time monitoring, safety surveillance, statistical programming, and regulatory submission preparation—demonstrating expertise in clinical data integration patterns, cloud-native data lake/lakehouse architectures, and ability to articulate how agentic AI transforms end-to-end clinical operations.
- Experience with executive-level relationships with pharmaceutical technology leaders, translating complex end-to-end clinical transformation architectures into business value propositions and strategic roadmaps that align cloud modernization with comprehensive clinical development transformation from study design through regulatory submission
- Experience in Clinical Pharmacovigilance - CH-GCP, GVP (Good Pharmacovigilance Practices), and local regulations like FDA (US), EMA (EU), or MHRA (UK) and ability to architect end-to-end automated PV workflows
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, San Francisco - 210,200.00 - 284,300.00 USD annually USA, NJ, Jersey City - 201,000.00 - 272,000.00 USD annually USA, NY, New York - 201,000.00 - 272,000.00 USD annually USA, TX, Dallas - 182,800.00 - 247,300.00 USD annually USA, VA, Arlington - 182,800.00 - 247,300.00 USD annually