Principal Risk Associate | Retail Bank

Capital One Capital One · Banking · McLean, VA +1

This role is for a Principal Risk Associate in the Retail Bank division, focusing on marketing strategy, analytics, product design, and technology to ensure customers bank with confidence. Responsibilities include advising on product/process design, managing relationships with stakeholders, overseeing risk event remediation, conducting risk assessments, and delivering on a well-managed agenda. The role requires strong problem-solving, judgment, and collaboration skills, with a minimum of 1 year of experience in banking process management, risk, product, or operations, and preferred experience in financial services or technology.

What you'd actually do

  1. Advise and consult with risk and business teams to help develop well-designed products, processes, and supporting technologies
  2. Establish and maintain positive working relationships with product owners, process managers, compliance advisors, legal counsel, auditors, and other risk associates
  3. Manage multiple tasks to meet deadlines, independently and with team collaboration
  4. Oversee risk event remediation impacting customers stemming from process breakdowns or other problems, helping develop permanent corrective actions
  5. Work across the division to execute the first line risk assessments, and assist with establishing risk mitigation plans

Skills

Required

  • retail or direct banking process management
  • risk management
  • product management
  • operations

Nice to have

  • risk management
  • financial services
  • technology
  • product management
  • Business Process Management certification
  • Lean or Green Belt Certification
  • CFE
  • CRM
  • CIA

What the JD emphasized

  • retail or direct banking process management
  • risk management
  • product management
  • operations