Principal Solutions Architect, Enterprise - Retail, Cpg and Travel & Hospitality

Amazon Amazon · Big Tech · CA, BC +1 · Solutions Architect

This role is for a Principal Solutions Architect focused on enterprise clients in the retail, CPG, and travel & hospitality sectors. The primary responsibility is to act as a technical leader and strategic advisor, helping customers architect and adopt AWS cloud solutions to solve complex business and technology challenges. This involves building strategic relationships with senior customer leaders, designing end-to-end architectures, leading cross-team solution delivery, and creating reusable assets. While the role involves understanding and architecting AI/ML solutions, its core function is broader cloud solution architecture and customer engagement, not direct AI/ML model development or research.

What you'd actually do

  1. Architect extensible, reusable, and operationally excellent cloud solutions to complex migration, modernization, and innovation challenges
  2. Build and own strategic relationships with senior customer leaders across business areas, understanding their industry context and business objectives to influence long-term technology strategy and proactively identify opportunities that support business outcomes
  3. Provide technical leadership across internal and cross-functional teams to deliver solutions, building consensus on technical approaches and negotiating architectural trade-offs to drive measurable business impact
  4. Develop and deliver technical content such as workshops, prototypes, and presentations and speak at events to help customers evaluate and adopt new technologies
  5. Advocate for customers by identifying product gaps and feature requests, and work with AWS service teams to help them understand customer needs

Skills

Required

  • 10+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
  • Experience communicating across technical and non-technical audiences and at C-level, including training, workshops, publications
  • 5+ years of design, implementation, or consulting in applications and infrastructures experience
  • Proven experience architecting and guiding implementation of complex, end-to-end solutions in distributed systems and cloud architectures
  • Familiarity with modern architectural patterns such as microservices, serverless, and event-driven systems, with ability to adapt and extend these patterns for customer-specific needs

Nice to have

  • Experience architecting/operating solutions built on any cloud service provider like Azure, AWS, GCP, OCI, etc.
  • Experience in the retail sector
  • Experience writing high-quality technical content for technical audiences (e.g., engineers, developers, scientists)
  • Proven track record of creating reusable technical assets (reference architectures, frameworks, code samples, automation tools) that other teams have successfully adopted
  • Experience designing and implementing complex AI/ML solutions, including generative AI, agentic applications, MLOps patterns, and RAG architectures
  • Thought leadership through speaking at industry conferences, writing technical blog posts/white papers, or contributing to open-source projects
  • Experience with scripting, automation, and software development in multiple languages (Python, JavaScript, Java, etc.)

What the JD emphasized

  • architecting and guiding implementation of complex, end-to-end solutions in distributed systems and cloud architectures
  • designing and implementing complex AI/ML solutions, including generative AI, agentic applications, MLOps patterns, and RAG architectures