Overview
Organization Summary:
If you love the pursuit of excellence and are inspired by the challenges that come through driving innovations that impact how the world lives, works and plays, then we invite you to learn more about Microsoft Business Operations (MBO) - and the value we deliver across Microsoft and to our customers and partners. We offer unique opportunities to work on interesting global projects in an environment that appreciates diversity, focuses on talent development and recognizes and rewards great work.
We make doing business with Microsoft easy.
Position Description:
Come build the solution that connects the dots for Product Launch across Microsoft. As a Principal Technical Program Manager, you will define and deliver a highly visible, cross-division technical solution and program—bringing multiple organizations together to ship an end-to-end capability that improves how teams launch product and how customers experience Microsoft.
In this role, you’ll drive clarity through ambiguity—shaping strategy, translating complex business and technical needs into crisp requirements, and orchestrating delivery across engineering, operations, and business stakeholders. You’ll establish the program roadmap, align dependencies, and lead execution from concept to launch readiness, using data to guide decisions, manage risk, and ensure predictable, high-quality outcomes. Expect to partner deeply across divisions, influence senior leaders, and deliver measurable impact at company scale.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
As a Principal Technical Program Manager, you will own end-to-end delivery of a highly visible, cross-division program—driving alignment, engineering execution, and operational readiness to ship a solution that scales across Microsoft.
- Own the program strategy and execution plan: define vision, scope, milestones, success metrics, and launch criteria for a complex technical solution spanning multiple divisions.
- Drive cross-organization alignment: build shared clarity across engineering, product, operations, finance, and compliance stakeholders; influence decisions and tradeoffs at senior levels.
- Lead end-to-end delivery: translate business goals into technical requirements, coordinate architecture and implementation plans, and ensure teams deliver high-quality outcomes on predictable timelines.
- Orchestrate dependencies, risks, and change: proactively identify blockers, manage partner commitments, and create mitigation plans to keep delivery moving in highly matrixed environments.
- Establish operational rigor: run the program’s execution rhythm (reviews, dashboards, decision logs), provide crisp executive communications, and ensure accountability across teams.
- Measure and drive impact: use data and customer/partner feedback to evaluate outcomes, improve adoption, and iterate on the solution to increase business value at scale.
- Embody our Culture and Values.
Qualifications
Basic Qualifications
- Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
- 3+ years of experience managing cross-functional and/or cross-team projects.
Preferred Qualifications
- Bachelor's Degree AND 12+ years experience engineering, product/technical program management, data analysis, or product development OR equivalent experience.
- 8+ years of experience managing cross-functional and/or cross-team projects.
- 1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos).
- Experience leading large-scale, end-to-end technical programs that span multiple product groups and deliver measurable outcomes (quality, adoption, cost, revenue, or customer satisfaction).
- Technical depth in modern cloud services, platform architecture, data/telemetry, and operational readiness (security, privacy, compliance, reliability, and performance).
- Demonstrated ability to establish execution mechanisms (OKRs/KPIs, dashboards, reviews, and decision frameworks) that improve predictability and drive high-quality delivery.
- Experience partnering with engineering leaders to drive tradeoffs, resolve competing priorities, and unblock teams through influence rather than authority.
- Experience using data-driven experimentation, analysis, and customer/partner insights to inform product decisions and iterate on solutions.
Technical Program Management IC5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about **requesting accommodations.**