Principal Technical Program Manager

Microsoft Microsoft · Big Tech · Tokyo, Tokyo, Japan · Technical Program Management

Principal Technical Program Manager for the Industry Solutions Engineering (ISE) team at Microsoft. This role involves working directly with customers to understand their needs and develop cloud-based solutions, leveraging AI and other technologies. The TPM will define customer scenarios, orchestrate engineering approaches, and develop end-to-end user stories, acting as a Product Owner within a cross-functional team. The role focuses on building broadly applicable, high-impact solution patterns and open-source assets.

What you'd actually do

  1. You will partner with Software Engineering, Data Scientists, Designers, and SMEs to design complex technical solutions across feature areas. You’ll also give key stakeholders data-driven recommendations based on identified risks.
  2. You’ll define success criteria and create relationships for implementing multiple feature areas for highly complex cross-functional projects. You’ll coordinate and ensure alignment across the business.
  3. You will deliver on roadmap for multiple feature groups across divisions, track project schedules, drive development of staging and implementation plans, and lead governance programs.
  4. You will drive continuous improvements by validating use cases and writing test cases from scratch. You’ll also provide expertise needed for departments to collect performance metrics, lead customer support, and define and lead direct customer engagements.

Skills

Required

  • 3+ years of experience managing cross-functional and/or cross-team projects.
  • Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
  • Fluency in Japanese and English language skills

What the JD emphasized

  • AI and other cloud-based solutions
  • AI