Principal Technical Program Manager

Microsoft Microsoft · Big Tech · Redmond, WA +3 · Technical Program Management

Principal Technical Program Manager to drive high-impact engineering projects with customers and partners, transforming their missions using AI and other cloud-based solutions and services. This role involves defining customer scenarios, orchestrating engineering approaches, and developing end-to-end user stories. The TPM will work within a cross-functional team of engineers, data scientists, and designers to build innovative solutions side-by-side with strategic customers.

What you'd actually do

  1. You will provide expert guidance when working with Software Engineering, Data Scientists, Designers, and SMEs to design crucial technical solutions across feature areas. You’ll also give key stakeholders data-driven recommendations based on identified risks.
  2. You’ll define success criteria and create relationships for implementing multiple feature areas for crucial cross-functional projects. You’ll coordinate, ensure alignment, and gain buy-in across the business.
  3. You will deliver on the multi-year roadmap for multiple feature groups across divisions, lead tracking of project schedules, oversee development of staging and implementation plans, and oversee governance programs.
  4. You will drive continuous improvements by validating use cases and writing text cases from scratch. You’ll also provide expertise needed for departments to collect performance metrics, oversee customer support, and define, lead, and mentor others in direct customer engagements.

Skills

Required

  • Bachelor's Degree OR equivalent experience
  • 8+ years experience in engineering, product/technical program management, data analysis, or product development
  • 6+ years of experience managing cross-functional and/or cross-team projects

Nice to have

  • Bachelor's Degree AND 15+ years experience engineering, product/technical program management, data analysis, or product development OR equivalent experience
  • 10+ years of experience managing cross-functional and/or cross-team projects
  • 1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos)
  • Enjoy travel and are comfortable with travel up to 25%

What the JD emphasized

  • AI and other cloud-based solutions and services
  • cross-functional team
  • technical program management
  • AI

Other signals

  • customer-facing
  • AI solutions
  • cloud-based solutions
  • technical program management
  • cross-functional teams