Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations.
As a Principal Technical Program Manager in Infrastructure Platforms, Cloud Foundation Services, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape.
Job responsibilities
- Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration
- Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning, dependency/risk synthesis, and executive-ready reporting, validating outputs and handling data according to sensitivity requirements.
- Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks
- Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes
- Guide the selection and implementation of appropriate technologies, platforms and software tools leveraging advanced technical fluency
- Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies
- Promotes reuse-first, AI-assisted practices for program governance and continuous improvement routines, ensuring human review and alignment to delivery standards
Required qualifications, capabilities, and skills
- Proven expertise in technical program management, leading complex technology projects and programs in large organizations
- Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions
- Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives
- Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments
- Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support technical program management workflows with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
Preferred qualifications, capabilities, and skills
- Highly experienced dealing with high-profile, complex cross-organization programs
- Excellent communication skills, written and verbal
- Understand cloud technology, modern software practices to a very good level
- Hands-on experience using AI tools like Claude Code and/or Github Copilot to automate daily work
- Excellent grasp of and experience with programs covering technology risk and controls