Principal Technical Program Manager - Ise

Microsoft Microsoft · Big Tech · Sydney, NSW, Australia +2 · Technical Program Management

Principal Technical Program Manager for Industry Solutions Engineering (ISE) team at Microsoft, focusing on driving high-impact engineering projects with customers to transform their missions using AI and other cloud-based solutions. This role involves defining customer scenarios, orchestrating engineering approaches, and developing end-to-end user stories, acting in a Product Owner capacity within a cross-functional team.

What you'd actually do

  1. You will partner with Software Engineering, Data Scientists, Designers, and SMEs to design complex technical solutions across feature areas. You’ll also give key stakeholders data-driven recommendations based on identified risks.
  2. You’ll define success criteria and create relationships for implementing multiple feature areas for highly complex cross-functional projects. You’ll coordinate and ensure alignment across the business.
  3. You will deliver on roadmap for multiple feature groups across divisions, track project schedules, drive development of staging and implementation plans, and lead governance programs.
  4. You will drive continuous improvements by validating use cases and writing test cases from scratch. You’ll also provide expertise needed for departments to collect performance metrics, lead customer support, and define and lead direct customer engagements.

Skills

Required

  • 3+ years of experience managing cross-functional and/or cross-team projects.
  • Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.

Nice to have

  • 8+ years of experience managing cross-functional and/or cross-team projects.
  • 1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos).
  • Bachelor's Degree AND 10+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
  • Enjoy travel and are comfortable with travel up to 25%

What the JD emphasized

  • AI and other cloud-based solutions and services
  • AI

Other signals

  • customer-facing
  • solution development
  • AI and cloud solutions