Principal User Experience Designer

Autodesk Autodesk · Enterprise · Bangalore, India

This role focuses on designing user experiences for Autodesk's platform, including online purchasing, subscription management, and renewal journeys. It involves leading design initiatives, partnering with product management, engineering, and data science, and creating design artifacts. The role requires experience with AI-powered interfaces, conversational UI, intelligent content discovery, and using AI-powered tools for prototyping. It emphasizes creating seamless, personalized platform experiences and staying updated with emerging technologies.

What you'd actually do

  1. Design and deliver a seamless end-to-end personalized platform experience
  2. Lead experience design initiatives and help set strategy by evaluating and identifying the intersection of business needs, customer needs, and technical opportunities
  3. Partner closely with product management, engineering, and data science in exploring, planning, verifying, and building solutions
  4. Create clear, compelling design artifacts, from wireframes and task flows to presentations, that communicate current challenges and proposed solutions to gain strategic alignment and encourage innovation within and across the organization
  5. Partner with Research and self-lead customer research and usability testing throughout the design lifecycle, validating and refining solutions in close collaboration with users and cross-functional partners

Skills

Required

  • 9+ years of related professional user experience design experience
  • 4+ years designing B2C experiences
  • Demonstrated experience designing for AI-powered interfaces, including conversational UI and intelligent content discovery
  • Demonstrated experience in leading cross-functional teams in problem definition and analysis, understanding customer workflows, creating prototypes and designs that solve customer problems
  • Experience designing scalable systems and platforms that support diverse user journeys and content types
  • Established prototyping skills, including the use of AI-powered tools and techniques to visualize and simulate user experiences across varying levels of fidelity, from early wireframes and conceptual models to interactive prototypes and technical design documentation
  • Exceptional communication and storytelling skills, with the ability to distill complex ideas, data, and diverse viewpoints into clear, compelling narratives. Skilled at educating, informing, and influencing stakeholders across all levels and disciplines, including engineering, product, marketing, and executive leadership, while advocating for design excellence and customer needs
  • Experience with structuring and conducting customer research using various methods, including interviewing, contextual inquiry, usability testing, etc
  • Ability to work independently and manage multiple projects simultaneously

Nice to have

  • Degree in Human-computer interaction (HCI), interaction design, or equivalent experience
  • Problem-solving & decision-making skills that keep in mind technical constraints and customer satisfaction
  • Experience working in agile and fast-moving development environment
  • Knowledge of how to effectively utilize a centralized design system
  • Critical thinking skills that allow for creative problem solving
  • Robust knowledge of self-service customer journeys, specifically within subscription models
  • Experience in designing admin functionality, such as order, subscription, and user management
  • Knowledge of design tools such as Sketch, Figma, Adobe Creative Suite, and InVision
  • Ability to manage multiple projects and prioritize workload to meet deadlines Experience with data and analytics to inform design decisions

What the JD emphasized

  • AI-powered interfaces
  • AI-powered tools