Process Assurance, Supplier Assurance Services

JPMorgan Chase JPMorgan Chase · Banking · Metro Manila, National Capital Region, Philippines · Corporate Sector

This role focuses on process assurance and quality review within a supplier risk assessment program at JPMorgan Chase. The responsibilities include evaluating documentation, identifying quality issues, developing best practices, and contributing to audits. A key aspect is identifying opportunities for automation and leveraging AI for process improvement, but the core function is not AI development or research.

What you'd actually do

  1. Drive and perform end to end quality review of Third-Party Assessment as per Process Assurance process in line with the operational procedures and standards.
  2. Assist the execution of the Assessments and control documentation as per standards, ensuring appropriate documentation and in compliance with program guidelines and standards. Also, challenging information provided to support the control design and operating effectiveness for TPRM Controls and escalate areas of concern and non-compliance to upper management.
  3. Identify trends, common quality issues and partner with supplier control assessment operations to enhance quality of supplier control assessments.
  4. Develop and deliver education/best practices with peers and colleagues, as well as global hubs and actively participate in strategic and tactical initiatives for global operations. Interfacing with regional hubs/operational leads and support for governance policies and program initiatives implementation.
  5. Contribute to and follow-up of internal and external audits or any regulatory initiatives regarding Third Party Oversight where required.

Skills

Required

  • Technology Risk & Controls
  • Technology Audit
  • Cybersecurity
  • Application Security
  • Cloud Security
  • Network Security
  • Cyber Resiliency
  • Third Party Outsourcing Risk Management
  • Supplier Management
  • Risk and Controls Management
  • Information Security
  • written and verbal presentation skills at the senior management level

Nice to have

  • CISSP
  • CISA
  • CISM
  • CCSP
  • CRISC certification

What the JD emphasized

  • Minimum 8 years of experience in Technology, Technology Risk & Controls, Technology Audit, Cybersecurity, Application Security, Cloud Security, Network, Security, Cyber Resiliency and Third Party Outsourcing Risk Management within a large enterprise level environment.