Amazon Logistics (AMZL) is building a world-class last mile operation in Japan. AMZL aims to exceed customer expectations by ensuring orders are delivered quickly, accurately, and cost-effectively.
The Amazon Logistics Japan Process Engineering team is seeking a Process Engineer to join our growing team. In this role, you will support the standardization and optimization of our Last Mile delivery network to meet safety, customer experience, productivity, quality, and cost goals.
The successful candidate will lead optimization of AMZL Delivery Stations by driving process innovations, developing safe and efficient equipment, and creating infrastructure design standards. You will partner closely with regional Operations and Operations Support teams to identify best practices and establish them as JP AMZL network design standards.
This role involves continuous communication with local functional business owners and technical Engineering teams at the World-Wide level. You will continuously develop, pilot, formalize, and deploy design changes while supporting prioritization of JP and WW continuous improvement initiatives.
This role is based in Tokyo. The position requires regular domestic and international travel (approximately 25% of work time).
At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture.
Key job responsibilities
Design and implement equipment and process solutions – Lead the design, piloting, and deployment of equipment and processes that measurably improve safety, ergonomics, operational cost, capacity, and throughput across AMZL Japan delivery stations.
Drive standardization and documentation – Create, maintain, and improve design process standards to ensure consistency in equipment specifications and operational processes across the Japan network, enabling scalable deployment.
Manage cross-functional project delivery – Lead multiple concurrent projects from concept through implementation, coordinating with stakeholders across Engineering, Operations, Tech, and external suppliers to deliver on time and within budget.
Generate innovative solutions to operational challenges – Identify operational pain points through site visits and data analysis, then develop and validate creative engineering solutions that address root causes and deliver quantifiable improvements.
Provide technical expertise and reporting – Serve as the technical subject matter expert for assigned areas, delivering regular progress updates and recommendations to leadership while ensuring alignment with network-wide engineering roadmaps and business objectives.
About the team Our multicultural Process Engineering team has members from different nationalities If you are excited about working in a diverse group and contributing to an inclusive culture, this opportunity is for you.
Basic Qualifications
- Bachelor's degree in industrial or manufacturing engineering
- 4+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience
- Experience with process improvement methodologies and data-driven problem solving
- Experience managing projects from conception to completion
- Strong analytical skills with ability to use data to drive decisions
- Written and verbal communication skills in English (business level)
- Written and verbal communication skills in Japanese (JLPT N4+ level)
Preferred Qualifications
- Knowledge of AutoCAD, VBA, and SQL at the intermediate level
- Knowledge of process improvement, ideally including Lean, Kaizen and Six Sigma
- Experience working with material handling equipment (MHE) safety standards in accordance with OEM requirements
- Experience working with multiple groups of stakeholders
- Experience using modeling, project management, CAD and software programming tools
- Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship
- Knowledge of safety standards and ergonomic design principles
- Demonstrated ability to think big and challenge conventional approaches
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.