Process Quality Technician

Johnson & Johnson Johnson & Johnson · Pharma · Manatí, Puerto Rico +1

Process Quality Technician at Johnson & Johnson in Manatí, Puerto Rico. This role supports technical and operational aspects of quality assurance, focusing on identifying root causes of process non-conformities and failures, implementing corrective actions, and driving continuous improvement. Responsibilities include managing documentation, participating in validations, and ensuring compliance with regulatory standards, EHS, and corporate policies. The role requires strong analytical and problem-solving skills, autonomy, and the ability to collaborate across business areas.

What you'd actually do

  1. Investigar y apoyar el análisis y cierre de no conformidades (NCs) y desviaciones de proceso
  2. Colaborar y liderar iniciativas de CAPA (Corrective and Preventive Actions)
  3. Identificar causas raíz de fallas de proceso y recomendar soluciones de mejora
  4. Implementar cambios en procesos y procedimientos para optimizar operaciones
  5. Participar en validaciones de nuevos procesos, equipos y productos bajo estándares de calidad, EHS y cumplimiento regulatorio

Skills

Required

  • Associate's degree in Quality, Science, Engineering, Business Administration, Chemistry, Electronics, or Mechanics
  • Experience in manufacturing, quality, or engineering
  • Intermediate English level (reading and writing)
  • Proficiency in technological tools and systems
  • Ability to work under pressure
  • Ability to work independently and in a team

Nice to have

  • Knowledge or experience in continuous improvement methodologies (Lean, Six Sigma)

What the JD emphasized

  • quality compliance
  • self-directed
  • non-conformities
  • CAPA