About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
Tink was founded in 2012, and a decade later became part of Visa in 2012. Tink was created with the aim of changing the banking industry for the better. We have built Europe’s most robust open banking platform – with the broadest, deepest connectivity and powerful services that create value out of the financial data. We offer the tools that allow anyone – from big banks and fintech to startups – to build the future of financial services across Europe.
The Data & Risk product family has a clear mission: transforming complex financial data into clear, actionable insights that empower institutions to make smarter decisions and consumers to improve their financial health. We are a tightly knit team of product managers, backend and frontend engineers, platform architects and data scientists working towards enabling data-driven decisions.
**What you will do **
We are looking for a Product Analyst to support the product team working on Merchant Information. You will help translate customer feedback and product needs into clear insights, support day-to-day product execution, and strengthen our quality practices through testing and validation.
This role is a great fit for someone who enjoys working with data, product quality, and structured problem solving, and who wants plenty of room to grow into deeper analytical and modelling-oriented work over time.
Responsibilities :
- Support in processing and structuring customer feedback, helping the team identify patterns, common issues, and opportunities to improve product quality and usability
- Support in creating visualizations, querying data, and analyzing quality signals to help track performance and guide product improvements
- Support in testing, validation, and QA, including helping validate behavior changes during migrations and ensuring outputs meet expected standards for accuracy and consistency
- Collaborate closely with product managers, engineers, and other stakeholders to help clarify requirements, document expected behavior, and support reliable delivery across releases
- Help maintain lightweight documentation, reports, and follow-ups that make it easier for teams to understand quality, progress, and where to focus next
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Qualifications
- Experience in a product analyst, data analyst, QA, product operations, or similar role in a technology-driven environment
- We are looking for a curious and detail-oriented person who enjoys working with data, product behavior, and quality, and who is comfortable collaborating with technical teams. You don’t need to have done all of the below before — what matters most is strong fundamentals and a willingness to learn.
- Comfort working with data, for example by using SQL, spreadsheets, dashboards, or other tooling to explore issues and communicate insights (tooling can be learned on the job)
- Strong analytical and problem-solving skills, with attention to detail and an interest in understanding how systems behave end-to-end
- Experience supporting testing, validation, or quality assurance activities is a plus
- Clear written and verbal communication skills: you’ll help summarize findings, document outcomes, and support structured collaboration
- Interest in developing deeper expertise over time in areas like quality analysis, structured modelling, and data-driven product improvement
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.