Product and Technical Communications

Lovable Lovable · Coding AI · San Francisco, CA · Marketing

This role focuses on product and technical communications for a platform that enables users to build software, including AI infrastructure and developer tools. The responsibilities include owning trust, security, and incident communications, leading product launch communications, and building relationships with media, creators, analysts, and technical influencers. The goal is to ensure the product story is airtight and to build confidence in the platform's reliability and safety. While the company operates in the AI space and deals with AI infrastructure, the core function of this role is communications, not direct AI/ML development.

What you'd actually do

  1. Own trust, security, and incident communications.
  2. Lead product launch communications.
  3. Turn journalists and creators into builders.
  4. Be the comms partner to our CTO and product leadership.
  5. Own product-level partner integration comms.

Skills

Required

  • Technical fluency and curiosity about the product
  • Experience running product comms at a fast-moving technology company
  • Experience in trust and incident communications
  • Strong media relationships in the tech and AI ecosystem
  • Clear, concise, and technical writing skills
  • Ability to connect dots and anticipate needs
  • Hands-on, agile, and low-ego approach

What the JD emphasized

  • product story
  • trust story
  • AI infrastructure
  • product incident
  • technical communications
  • product launch communications
  • trust and incident comms experience
  • technical audiences
  • product news