Product Application Engineer

AMD AMD · Semiconductors · Taipei, Taiwan · Engineering

This role supports ODM/OEM and customers in the Data Center Business, focusing on debugging and resolving multi-disciplinary customer issues across Data Center CPU, GPU, and system levels. The engineer will work with software/FW development teams, enable customer software/FW, assist in development and validation, and provide technical training. Responsibilities include board bring-up, driver optimization, and serving as a subject matter expert for BIOS/Firmware.

What you'd actually do

  1. Support ODM/OEM/customers in successfully deploying AMD Data Center products on server platforms, ensuring stability and optimal performance.
  2. Provide technical consultation and solutions for system integration and deployment.
  3. Perform issue analysis and troubleshooting to quickly identify and resolve hardware or software problems.
  4. Deliver on-site technical support, assisting customers with testing, validation, and performance optimization.
  5. Hands-on coding/debugging and resolution of customer issues, analysis and enablement of customer use-cases and feeding back the patches/fixes to the mainline SW.

Skills

Required

  • Linux environments
  • Shell scripts
  • board bring-up
  • custom feature development
  • issue resolution
  • C language
  • embedded software debugging techniques
  • CPU system architecture
  • HW platforms based on x86

Nice to have

  • ODM ecosystem
  • x86 assembly
  • BIOS perspective
  • customer facing role (application engineering)
  • Agile and adaptable
  • multi-site and multi-cultural environment
  • travel as needed
  • Team player
  • entrepreneurial spirit

What the JD emphasized

  • customer issues
  • customer use-cases
  • customer boards
  • customer products
  • customer teams
  • customer requirements
  • customer facing role