Join our collaborative environment, where you'll contribute to our strategy and make an impact on product success. Grow your skills, participate in product planning, and define user workflows while working alongside experienced product managers. Don't miss this opportunity to be part of a dynamic team and promote innovation in customer experiences.
As a Product Associate in Omnichannel Solutions, you play a crucial role in supporting the product development process and contributing to the discovery of innovative solutions that address customer needs. Working closely with the product management team and cross-functional partners, you contribute your skills and insights to help ensure the success of our product offerings. As a valued member of the team, you have the opportunity to learn and grow in a dynamic and fast-paced environment, making a tangible impact on our products and customer experiences.
Job responsibilities
- Supports the development of our product strategy and roadmap
- Collects and analyzes metrics on product performance to inform decision-making
- Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals
- Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches
- Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value
- Assist in maintaining backlog and facilitating discussions as needed across stakeholders to address issues, clarify requirements.
- Ensure product launch activities are planned and executed per rollout strategy.
- Create, maintain and publish product metrics and reporting
Required qualifications, capabilities, and skills
- Hands on experience or equivalent expertise in product management, project management, or a relevant domain area
- Developing knowledge level of the product development life cycle
- Exposure to product life cycle activities including discovery and requirements definition
- Emerging knowledge of data analytics and data literacy
- Experience in leveraging artificial intelligence technologies to enhance user experience in meaningful ways. Familiarity with machine learning models and natural language processing techniques is essential.
- Experience in working collaboratively with engineering, data science, and UX teams to implement AI-driven solutions. Ability to communicate complex AI concepts to non-technical stakeholders.
- Proficient in analyzing data and AI performance metrics to inform decision-making and continuous improvement of search algorithms.
- A forward-thinking mindset with a passion for staying abreast of AI advancements and industry trends, adapting strategies to leverage emerging technologies.
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a high matrixed, complex organization