Product Demonstrator

Caterpillar Caterpillar · Industrial · Desford, United Kingdom

Product Demonstrator role focused on supporting customer visits, dealer training, and product demonstrations for Caterpillar machinery, attachments, and services, with the goal of driving product sales and revenues. Responsibilities include providing product application expertise, supporting events, demonstrating technologies, and gathering feedback for product improvement.

What you'd actually do

  1. Providing product application expertise at point of sale, delivering various types of product training including applied technology, job efficiency, and safety
  2. Providing support during customer, dealer and trade events both at LCTC, other Caterpillar facilities, and dealer locations
  3. Supporting the integration and demonstration of key technologies and product solutions within Customer and Training Centres and in the field
  4. Supporting performance studies, benchmarking products, collecting and providing feedback to improve NPI and CPI projects with our product groups
  5. Working alongside the LCTC team to maintain and develop the demonstration fleet, buildings and demonstration facilities to provide a world-class customer experience

Skills

Required

  • Experience operating construction equipment
  • Basic computer literacy and experience working with Microsoft Office 365
  • The ability to communicate clearly, and work within a flexible team
  • Ability to travel (up to 10% of time)

Nice to have

  • An understanding of the BCP Product and Attachment range
  • An understanding of typical customer applications
  • Up to date experience operating a range of CAT BCP equipment and attachments, with a track record of operating safely, and to the standards expected on a professional job site
  • An understanding of CAT technologies such as Grade, Command, Ease of Use and Remote Control
  • Experience delivering training on CAT equipment either internally, or ideally externally to customers and dealers
  • Experience supporting events at CAT facilities, dealer or customer sites, or tradeshows
  • Experience working with product groups supporting development of machines, improving controllability, providing “Voice of Customer”

What the JD emphasized

  • Experience operating construction equipment
  • An understanding of the BCP Product and Attachment range
  • An understanding of typical customer applications
  • The ability to communicate clearly, and work within a flexible team
  • Ability to travel (up to 10% of time)
  • Up to date experience operating a range of CAT BCP equipment and attachments, with a track record of operating safely, and to the standards expected on a professional job site
  • An understanding of CAT technologies such as Grade, Command, Ease of Use and Remote Control
  • Experience delivering training on CAT equipment either internally, or ideally externally to customers and dealers
  • Experience supporting events at CAT facilities, dealer or customer sites, or tradeshows
  • Experience working with product groups supporting development of machines, improving controllability, providing “Voice of Customer”