Product Design Lead, AI Products

Glean Glean · Enterprise · Mountain View, CA · Design

Glean is seeking an experienced design leader to define the future of their AI Products suite, transforming how businesses leverage AI. The role involves leading the design of breakthrough AI experiences including personal research agents, AI-powered content creation tools, their enterprise intelligence platform, and 0->1 AI-native products. This requires deep expertise in LLM system architecture and strong opinions about exceptional enterprise AI user experiences. The lead will translate LLM complexity into intuitive UX, create AI-powered research and creation experiences, drive 0->1 product innovation, partner with product and engineering leaders, and guide team excellence.

What you'd actually do

  1. Lead AI Products design strategy owning Glean's AI suite including research agents that retrieve and synthesize information, creation tools for AI-generated artifacts, and our enterprise intelligence platform that mines organizational knowledge.
  2. Translate LLM complexity into intuitive UX developing deep expertise in model capabilities and constraints, creating understandable, trustworthy experiences that build appropriate mental models.
  3. Create AI-powered research and creation experiences enabling employees to generate documents, presentations, and visualizations that are grounded in company data, follow brand guidelines, and maintain accuracy through intelligent citations.
  4. Create AI-powered research and creation experiences that synthesize cross-functional data, write documents, make presentations, and output visualizations that are grounded in company data, follow organizational guidelines, and maintain accuracy through intelligent citations.
  5. Drive 0→1 product innovation systematically identifying opportunities for AI-native products, rapidly prototyping breakthrough experiences, and scaling solutions that deliver step-changes in productivity

Skills

Required

  • Product design leadership
  • AI/ML product design
  • LLM system architecture
  • Enterprise AI UX
  • User research
  • Prototyping
  • Mentoring designers

Nice to have

  • Agent-based systems design
  • Content generation tool design
  • Intelligence platform design

What the JD emphasized

  • 10+ years in product design, including 3+ years designing AI/ML products, preferably LLM-based applications
  • Deep hands-on experience with LLM systems
  • Strong background enabling detailed discussions about AI architecture, model capabilities, and implementation tradeoffs with engineering teams
  • Examples leading the design of sophisticated AI products at scale, ideally including agent-based systems, content generation tools, or intelligence platforms
  • Track record of shipping successful AI products with measurable impact on user productivity and satisfaction, while guiding and mentoring other designers

Other signals

  • AI Assistant
  • AI agents
  • LLM choice
  • Enterprise Graph
  • Personal Knowledge Graph
  • agentic capabilities
  • Work AI
  • AI-native products
  • LLM system architecture
  • enterprise AI user experiences
  • research agents
  • AI-powered content creation tools
  • enterprise intelligence platform
  • AI adoption patterns