Product Designer

Metropolis Metropolis · Vertical AI · New York, NY +1 · Product

Product Designer to help execute a world-class experience design strategy that bridges the gap between our digital platform and the physical world. In this role, you will be a key contributor to the "Recognition Economy" Metropolis is building—defining how our technology is applied across parking, security, hospitality, internal tools, and more for both customers and real-estate partners.

What you'd actually do

  1. Own the design process for specific product features from initial discovery and wireframing to high-fidelity prototyping and developer handoff
  2. Conduct tactical user research, including usability testing and interviews, to validate concepts and translate findings into design improvements
  3. Partner closely with Product Managers and Engineers to define requirements and ensure technical feasibility
  4. Contribute to and maintain our design system, ensuring a cohesive visual language and high bar for craft across all platforms
  5. Proactively use product analytics and customer feedback to identify friction points and iterate on existing features

Skills

Required

  • 3+ years of experience in UX/UI or Product Design
  • Demonstrated experience shipping functional, beautiful products
  • Demonstrated experience designing seamless end-to-end journeys that bridge digital interfaces with physical environments
  • Ability to map and optimize touchpoints that occur beyond the screen, ensuring a fluid transition for users moving from a mobile app to a physical location
  • Expert-level skills in Figma and prototyping tools
  • Ability to clearly articulate your design decisions to stakeholders and take constructive feedback with a growth mindset

Nice to have

  • Experience within a B2B2C SaaS or technology-driven environment with a consumer-focused impact
  • Experience using AI-first code editors like Cursor to build and use AI to bridge the gap from static mockups to production-ready design
  • Experience using ProtoPie (or similar advanced tools) to create high-fidelity, logic-based prototypes