Product Designer, Growth

OpenAI OpenAI · AI Frontier · San Francisco, CA · Product Design

Product Designer focused on growth for ChatGPT, aiming to increase adoption, engagement, retention, and upgrades by designing intuitive and accessible user experiences. This role involves collaborating with cross-functional teams, running experiments, and translating complex AI capabilities into user-friendly interfaces.

What you'd actually do

  1. Design end-to-end experiences that help people understand, trust, and return to ChatGPT.
  2. Collaborate with product, engineering, and content design to run experiments and ship high-impact improvements.
  3. Translate complex AI capabilities into clear, intuitive interfaces that lower barriers to entry.
  4. Use data and research to guide decisions, while knowing when to trust your instincts.
  5. Contribute to the evolution of OpenAI’s design systems and voice.
  6. Help establish our design culture and grow our team

Skills

Required

  • Strong portfolio showing thoughtful product design
  • Experience in growth, onboarding, or consumer-facing products
  • Comfortable working in fast cycles—sketching, prototyping, and testing ideas quickly
  • Able to balance qualitative insights with quantitative data
  • Excellent communication skills
  • Collaborative mindset

Nice to have

  • Genuine curiosity about AI and how it can shape new user behaviors

What the JD emphasized

  • Safety is more important to us than unfettered growth.