Product Designer, Principal Associate Level

Capital One Capital One · Banking · New York, NY +1

Product Designer, Principal Associate Level at Capital One, focusing on creating memorable and meaningful product experiences that build the brand and drive business advantage. The role involves leveraging expertise in product design, interaction, visual, and service design, collaborating with cross-functional partners, and championing the customer through a human-centered design process. It requires understanding business strategy, problem-solving with emerging technologies, and strong communication skills. Experience in heavily regulated, data-heavy problem spaces is preferred.

What you'd actually do

  1. Leverage deep expertise in product design and skills across interaction, visual and service design to elevate the quality and maturity of the design practice at Capital One; in collaboration with cross-functional partners, use appropriate tools, platforms, frameworks and design systems and work with teams to create artifacts that may include journey maps, blueprints, high-fidelity designs and prototypes
  2. Champion the customer through the design process, leveraging critical-thinking skills that factor in data, research insights, scalability, tech constraints and feedback
  3. Understand and apply business and customer strategy, facilitate design process activities with team and partners, negotiating customer needs and business goals for harmonious outcomes
  4. Actively build an understanding of the potential of tech and data capabilities and emerging technologies and use this knowledge to inform work, identify new opportunities and help your team navigate technical limitations
  5. Foster relationships with partners and continuously expand your network, listening to diverse points of view and collaborating with an informed perspective to influence outcomes, break down silos and gain alignment
  6. Present work to audiences across levels and job functions using a human-centered approach that integrates design frameworks, data and research insights to effectively articulate insights and design decisions

Skills

Required

  • 3 years of experience in a Product Design role
  • 3 years of experience with design and prototyping tools, such as Figma

Nice to have

  • 4 years of experience in a Product Design role
  • 4 years of experience with design and prototyping tools, such as Figma
  • 4 years of experience collaborating with product, tech and business partners
  • 4 years of experience working with an established design system
  • Experience working in heavily regulated, data heavy problem spaces

What the JD emphasized

  • heavily regulated
  • data heavy