Product Designer, Principal Associate Level

Capital One Capital One · Banking · New York, NY +1

Product Designer, Principal Associate Level role at Capital One, focusing on creating memorable and meaningful product experiences. The role involves leveraging expertise in interaction, visual, and service design, collaborating with cross-functional partners, and understanding customer and business strategy. It requires experience with design tools and design systems, and ideally experience in regulated, data-heavy problem spaces.

What you'd actually do

  1. Leverage deep expertise in product design and skills across interaction, visual and service design to elevate the quality and maturity of the design practice at Capital One; in collaboration with cross-functional partners, use appropriate tools, platforms, frameworks and design systems and work with teams to create artifacts that may include journey maps, blueprints, high-fidelity designs and prototypes
  2. Champion the customer through the design process, leveraging critical-thinking skills that factor in data, research insights, scalability, tech constraints and feedback
  3. Understand and apply business and customer strategy, facilitate design process activities with team and partners, negotiating customer needs and business goals for harmonious outcomes
  4. Actively build an understanding of the potential of tech and data capabilities and emerging technologies and use this knowledge to inform work, identify new opportunities and help your team navigate technical limitations
  5. Foster relationships with partners and continuously expand your network, listening to diverse points of view and collaborating with an informed perspective to influence outcomes, break down silos and gain alignment

Skills

Required

  • Product Design
  • interaction design
  • visual design
  • service design
  • design systems
  • Figma
  • customer strategy
  • business strategy
  • design process facilitation
  • technical limitations
  • collaboration
  • communication

Nice to have

  • design and prototyping tools
  • established design system
  • heavily regulated, data heavy problem spaces

What the JD emphasized

  • Product Design Expertise
  • Human-Centered
  • Business-Focused
  • Problem-Solving
  • Collaboration
  • Communication
  • design and prototyping tools
  • design system
  • heavily regulated, data heavy problem spaces