Product Director – Branch Operations Product

JPMorgan Chase JPMorgan Chase · Banking · Hyderabad, Telangana, India · Consumer & Community Banking

Product Director for Branch Operations at JPMorgan Chase, focusing on revolutionizing banker interactions by simplifying existing tools and introducing new ones. The role involves leading product strategy, development, execution, risk management, and budget oversight. Requires extensive experience in product and program management, people management, organizational skills, innovation, risk/controls, and analytical skills, with a general understanding of generative AI infrastructure.

What you'd actually do

  1. Oversee the product roadmap, vision, development, execution, risk management, and business growth targets.
  2. Lead the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets such as cost efficiency, feature enhancements, reusability, and reliability.
  3. Coach and mentor the product team on best practices, including solution discovery, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, to ensure successful implementation of objectives.
  4. Own product performance and make strategic investments in enhancements that align with overall business objectives.
  5. Partner closely with Risk, Controls, Area Product Owners, Branch Channel and the field to understand needs of the business for requirements

Skills

Required

  • Product roadmap
  • Product vision
  • Product development
  • Product execution
  • Risk management
  • Business growth targets
  • Product life cycle management
  • Product strategy
  • Product methodologies
  • Cost efficiency
  • Feature enhancements
  • Reusability
  • Reliability
  • Team coaching
  • Team mentoring
  • Solution discovery
  • Market research
  • Storyboarding
  • Mind-mapping
  • Prototyping methods
  • Product adoption strategies
  • Product delivery
  • Product performance analysis
  • Strategic investments
  • Business objectives alignment
  • Risk partnership
  • Controls partnership
  • Area Product Owner collaboration
  • Branch Channel partnership
  • Field engagement
  • Business stakeholder management
  • Technology partnership
  • Operations partnership
  • Peer collaboration
  • Subject matter expert collaboration
  • Thought leadership
  • Problem solving
  • Business solution identification
  • 8+ years of experience in delivering products, projects, or technology applications
  • Extensive knowledge of the product development life cycle
  • Extensive knowledge of technical design
  • Extensive knowledge of data analytics
  • Extensive knowledge of public cloud data storage solutions
  • Proven history of building products that leverage public cloud data storage solutions
  • General understanding of generative AI infrastructure and solutions
  • Proven ability to drive change
  • Proven ability to influence adoption of key product life cycle activities
  • Experience driving change within organizations
  • Experience managing stakeholders across multiple functions

Nice to have

  • Retail Branch experience
  • Consumer Banking experience
  • Controls experience
  • Risk Management experience
  • AWS knowledge
  • Experience driving modernization on Public cloud
  • Recognized thought leader within a related field
  • Demonstrated experience collaborating with both internal and external stakeholders to develop innovative product solutions

What the JD emphasized

  • Extensive technical, business and leadership experience is required
  • Excellent people management skills
  • Strong organizational skills
  • Innovative mindset
  • Risk and controls experience
  • Strong analytical skills
  • Flexibility and comfort with ambiguity
  • 8+ years of experience or equivalent expertise in delivering products, projects, or technology applications.
  • Extensive knowledge of the product development life cycle
  • Proven ability to drive change and influence the adoption of key product life cycle activities