Product Director - Data/ai Onboarding & Change Management

JPMorgan Chase JPMorgan Chase · Banking · LONDON, LONDON, United Kingdom · Corporate Sector

Product Director role focused on driving the adoption and rollout of strategic Data and AI programs within JPMorgan Chase. The role involves managing the end-to-end onboarding lifecycle, translating objectives into adoption plans, coordinating across programs, and ensuring delivered capabilities meet business needs. It requires strong stakeholder management and program governance within a regulated financial services environment.

What you'd actually do

  1. Own the end-to-end onboarding lifecycle for a portfolio of strategic, firmwide Data and AI programs—from business intake through sustained adoption
  2. Translate firm-level objectives into business-line adoption plans and sequence delivery across a multi-year roadmap
  3. Coordinate onboarding activity across multiple concurrent programs while maintaining pace, rigor, and stakeholder alignment
  4. Conduct structured discovery to understand workflows, data requirements, integration needs, and readiness to adopt new capabilities
  5. Map, engage, and mobilize stakeholders across business, technology, compliance, operations, and legal to build the coalition required for adoption

Skills

Required

  • Demonstrated background in data and technology, including data platforms, data products, APIs, and enterprise adoption mechanics
  • Working knowledge of artificial intelligence and machine learning concepts and how they are applied in financial services
  • Ability to engage credibly in technical architecture discussions and business strategy conversations
  • Proven experience leading complex, cross-functional technology or data adoption programs within large, regulated organizations
  • Strong program governance capability, including milestone tracking, dependency management, and escalation
  • Ability to manage a portfolio of concurrent initiatives with strong structure, organization, and attention to detail
  • Outstanding stakeholder management skills, including building trust with senior leaders and operational partners
  • Excellent written and verbal communication skills, including presenting complex program status with clarity
  • Demonstrated ability to drive outcomes through influence rather than formal authority
  • Comfort operating in ambiguity and high-change environments where priorities evolve and programs mature
  • High degree of professionalism and discretion appropriate to a senior role in a globally systemically important bank

Nice to have

  • Experience working in capital markets, investment banking, or Corporate and Investment Bank environments
  • Experience partnering closely with technical AI teams and translating outputs into business-relevant outcomes and adoption plans
  • Experience designing adoption metrics and operational cadences to drive sustained usage at scale
  • Experience representing a program or function in senior forums and governance bodies

What the JD emphasized

  • regulated organizations
  • program governance
  • stakeholder management
  • drive outcomes through influence