Product Manager, Agent Platform

Workday · Enterprise · Vancouver, BC +2

Product Manager for Workday's Agent Platform, focusing on building the core capabilities for designing, configuring, orchestrating, governing, and adopting intelligent agents across Workday products. The role involves collaborating with customers and internal teams to define platform primitives and experiences for building, deploying, and managing trustworthy agents, with a strong emphasis on AI security and enterprise adoption.

What you'd actually do

  1. Build and ship state-of-the-art AI infrastructure that enables trusted agent deployment
  2. Identify highest impact, highest ROI opportunities for AI at Workday, advocate for them within the org, and build or enable other teams to build these capabilities.
  3. Interface with customers to validate our solutions, execute discovery work and ensure we are prioritizing the right customer problems
  4. Be the product champion externally, and voice of the customer internally
  5. Lead through influence and apply strategic understanding of the company's big picture, articulating a compelling vision for AI agents and their role in evolving our customers' workdays.

Skills

Required

  • 5+ years of product management experience
  • 3+ years of experience with SaaS/B2B
  • Technically proficient (even if not a coder) with AI and LLM-powered technology

Nice to have

  • Passion and empathy for customers and a proven track record as a customer advocate
  • Mastery in leading Cross-Team Collaboration, effectively working and influencing cross-functionally to define and deliver complex product strategies and initiatives.
  • Proven ability to be a visionary Customer Advocate, deeply understanding and anticipating customer needs in product strategy and decisions, and driving a customer-obsessed culture throughout the organization
  • Deep mastery of Customer Empathy, proactively identifying fundamental customer pain points and translating them into transformative product strategies and innovative user experiences
  • Exceptional Strategic Thinking skills, shaping the long-term vision and direction of a product portfolio or business unit
  • Ability to operate successfully across multiple functions, influence senior executives and peers alike, and mediate across various partners
  • Good communication and presentation abilities, both written and verbal
  • Passionately following the latest in AI products and emerging technologies and trying them out, exploring possibilities, and have experimented with many of the technologies on your own
  • Bias for action and progress
  • Organized and capable of tracking dozens of moving pieces and managing the many stakeholders that you work with at a company like Workday
  • Excel at learning and understanding customer pain points quickly based on public information, internal information, and customer conversations, and can get up to speed on complex customer pain points in a fraction of the time a typical PM would

What the JD emphasized

  • drive the next generation of Workday’s Agent Platform
  • core capabilities that make agents successful at scale
  • designed, configured, orchestrated, governed, and adopted
  • build, deploy, and manage powerful, trustworthy agents
  • AI security
  • agentic AI
  • state-of-the-art AI infrastructure
  • trusted agent deployment
  • AI at Workday
  • AI agents
  • Agent Platform

Other signals

  • AI foundation
  • agentic experiences
  • AI innovation
  • AI platform
  • intelligent, agentic experiences
  • AI foundation that accelerates customer adoption
  • empowers developers to accelerate agent innovation
  • secure & trusted platform
  • drive the next generation of Workday’s Agent Platform
  • core capabilities that make agents successful at scale
  • designed, configured, orchestrated, governed, and adopted
  • build, deploy, and manage powerful, trustworthy agents
  • AI security
  • agentic AI
  • state-of-the-art AI infrastructure
  • trusted agent deployment
  • AI at Workday
  • AI agents
  • AI initiatives
  • Agent Platform
  • AI products
  • emerging technologies
  • agentic AI