The Talent Acquisition Product team at JPMorgan Chase is transforming the candidate and employee experience through scalable platforms and seamless connectivity. We’re seeking a Senior Product Manager to own the API Fabric (orchestration, middleware layer, integration, etc.) for the Talent Acquisition ecosystem—powering secure and reliable integrations across the hiring and recruiting landscape.
Job Summary
Systems, applications, and data connectivity are the foundation of a modern Talent Acquisition ecosystem. As a Senior Product Manager for the API Fabric, you are an integral part of the Talent Acquisition product team, responsible for defining and delivering the platform capabilities that enable standardized, secure, and reusable APIs across hiring and recruiting. You will partner closely with engineering, data science, cybersecurity, legal, HR, and third-party vendors to define outcomes, align priorities, and deliver solutions that scale across the enterprise. You will focus on an enterprise-grade integration and orchestration layer that drives interoperability and resiliency, using data and clear metrics to make key decisions. This is a highly visible role operating in a complex, matrixed environment, requiring comfort with ambiguity, strong judgment, and a bias for action. This is an opportunity to drive transformation on a large scale and make a meaningful impact across one of the largest financial institutions in the world.
Job Responsibilities
- Shape the product strategy, build roadmaps, and own execution for the API Fabric, ensuring alignment to strategic goals
- Collaborate with cross-functional teams to gather requirements, lead discovery efforts, scope, test, configure and deliver solutions and features that are impactful to the customer
- Define metrics (KPIs), set objectives & key results (OKRs), and outcomes to measure product success
- Use data and customer feedback to perform analyses that inform product decisions, size opportunity, impact, and reach, and drive continuous improvement
- Write product requirement documents, and collaborate with tech teams and vendors to set milestones, breakdown steps, and write Jira epics and stories
- Ensure data privacy and compliance standards are met across integrations and applications
- Manage backlog prioritization, release planning, and delivery of features that drive impact for the customer
- Communicates product vision, strategy, and progress to stakeholders at all levels of the organization
- Lead evaluation, selection, onboarding, and ongoing management of third-party security and verification vendors, contributing to due diligence and commercial negotiations
- Communicate product vision, trade-offs, progress, and performance to stakeholders at all levels, including senior leadership
Required Qualifications, Capabilities, and Skills
- 5+ years of product management experience (or equivalent expertise) in the developments of Platforms, APIs, SDKs, Orchestration Layers, DevOps, MLOps, Observability
- Strong knowledge of the software development lifecycle, agile methodologies and tools (e.g. Jira), and product discovery/delivery practices
- Excellent communication and interpersonal skills, with the ability to influence and collaborate with cross-functional teams and leaders
- Passion for understanding the customer needs and delivering exceptional user experience, best-in-class products, systems, platforms, and tools
- Knowledge of APIs, batch, data stream, etc. to design and implement seamless integration with SaaS, third-party platforms, services, and various applications
- Ability to adapt to the changing priorities and manage multiple goals simultaneously
- Demonstrated prior experience working in a highly matrixed, complex organization
- Experience working with sensitive data and partnering to meet privacy and compliance obligations
Preferred Qualifications, Capabilities, and Skills
- Experience implementing and/or leading the product development of AI technologies (ML, LLM, Agentic AI, etc.) to enabled detection, drift management, and human-in-the-loop decisioning
- Experience with cloud platforms (e.g., AWS) and modern observability/telemetry practices
- Customer-facing products (B2C) experience; alent Acquisition/ATS domain experience is a plus
- SaaS, third-party solutions, vendor relationship management
- Familiarity with vendor contracting and governance (e.g., SOW/MSA, etc.)
- MBA, Computer Science Degree, or Advanced Degree
- Ability to stay current with advancements in AI technologies and industry best practices