Product Manager - Global Employer Services Technology Center
Tax Services
Same job available in 6 locations
Austin, Texas, United States
Boston, Massachusetts, United States
Dallas, Texas, United States
Houston, Texas, United States
New York, New York, United States
Tempe, Arizona, United States
Position Summary
Are you a passionate Product Manager with a proven track record of delivering exceptional product support? Do you thrive in a fast-paced environment where innovation, cutting-edge AI solutions, and customer satisfaction are paramount? If so, we have an exciting opportunity for you!
At Deloitte we're not just building products; we're building relationships and pioneering the next generation of intelligent, resilient systems. We believe that exceptional product support is the cornerstone of a successful product lifecycle, and we're looking for a driven individual to lead our product support and strategy. This isn't just about resolving issues; it's about proactively anticipating customer needs, leveraging AI agents to transform how we deliver value, shaping product development based on real-world feedback, and fostering a culture of continuous improvement and operational excellence.
Work you'll do
As a Manager, Product Strategy and Management on the Global Employer Services technology team, you will be responsible for:
- Define and evolve product strategy, roadmap, and priorities for technology offerings that support global workforce, mobility, business travel, and remote working needs.
- Translate client, business, regulatory, risk, and control requirements into product requirements, user stories, and release plans.
- Partner with engineering, design, go-to-market, and subject matter teams to deliver cloud-based, compliance-focused, and intelligent product enhancements and new capabilities.
- Lead product lifecycle activities, including discovery, prioritization, testing, launch planning, incident management, root cause analysis, and performance monitoring.
- Support delivery of reporting, integration, and automation capabilities using AWS services, AI and machine learning tools, large language models, and structured data formats.
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to mentor and provide clear guidance to others
The team
At Deloitte Tax LLP, our Global Employer Services professionals help multinational clients develop programs, processes, and digital offerings to manage a global workforce and the compliance obligations arising from global mobility, business travel and remote working. People within our technology group come from a diverse background – they partner with our go-to-market teams and global clients to solve challenging problems and design experiences and products that anticipate what our Deloitte clients will want and solutions that keep them compliant with global and local regulations.
Qualifications
Required:
- Bachelor’s degree in Management Information Systems, business technology, Computer Science, Information Systems, Engineering, or a quantitative field
- 5+ years of experience in product strategy, product management, product development, or risk evaluation and control
- Proven experience translating business or regulatory requirements into product requirements, roadmaps, or release plans; working with cross-functional teams that include technology, design, and business stakeholders; and using Agile or Scrum delivery methods and product lifecycle management tools
- Proven experience with Amazon Web Services (AWS), including Elastic Compute Cloud (EC2), Lambda, Glue, Elastic MapReduce (EMR), CloudWatch, Redshift, and Aurora; artificial intelligence and machine learning frameworks; large language models; and autonomous agentic systems or intelligent automation solutions
- Proven experience with incident management, root cause analysis methodologies, resilience patterns, SQL Server Reporting Services (SSRS), Extensible Markup Language (XML), and JavaScript Object Notation (JSON); ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2-3 days per week
- One active accreditation in one of the following:
- Ability to travel 20%, on average, based on the work you do and the clients and industries/sectors you serve.
- Limited immigration sponsorship may be available.
Preferred:
- Master’s degree in Business Administration, Computer Science, Engineering, or Information Systems
- Experience supporting products used for global mobility, business travel, remote work, or workforce compliance
- Experience defining product metrics, key performance indicators, and success criteria
- Experience leading product initiatives across global stakeholder groups
- Experience with data analysis, reporting, or dashboarding tools
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $110,700 to $226,125.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.
**Recruiting tips**
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
**Benefits**
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
**Our people and culture**
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purpose
Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.
**Professional development**
From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Tax LLP, a subsidiary of Deloitte LLP. Please see [https://www.deloitte.com/us/about](https://www.deloitte.com/us/about) for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Requisition code: 355286
Job ID 355286