Product Manager, Launch Experience

EvenUp EvenUp · Vertical AI · San Francisco, CA · Hybrid · Product Management

Product Manager for a SaaS company focused on closing the justice gap. This role will lead the development of customer onboarding tools and experiences, working with internal and external users to create a fast and accurate onboarding process. The PM will leverage AI capabilities to ingest and map data to the company's products.

What you'd actually do

  1. Understand internal and external user needs through qualitative and quantitative approaches; use your deep user understanding to build new products and features that are broadly and deeply adopted by users.
  2. Become the expert on our customers’ legacy systems and how we can apply cutting-edge AI capabilities to ingest and map data to EvenUp’s products.
  3. Collaborate with a highly skilled team of engineers, designers, data scientists, machine learning researchers, and others to ship high-quality features, with high velocity.
  4. Collaborate with highly-skilled leaders across product marketing, sales, customer success, and operations to ensure seamless user experiences during new feature launches and customer onboardings, using feedback to refine designs continuously.
  5. Influence company strategy; translate strategy into tactics; execute on tactics with a high degree of accountability and velocity in cross-functional sprints.

Skills

Required

  • B2B product management
  • high growth environment
  • optimization mindset
  • automating and ops and data-intensive process
  • complex workflow products
  • document or artifact generation
  • decision-support tools
  • data manipulation tools
  • sophisticated external business tools
  • qualitative user research skills
  • uncover customer pain points
  • drive product decisions
  • quantitative skills
  • SQL
  • data-driven storytelling
  • growth-focused, execution-driven mindset
  • prioritize, experiment, and iterate quickly
  • achieve measurable results
  • fast-paced, high-growth environment
  • adapt to rapidly evolving business needs

Nice to have

  • AI/ML product experience
  • leverage machine learning to drive user value

What the JD emphasized

  • apply cutting-edge AI capabilities