Product Manager - Marketing Automation Platforms

JPMorgan Chase JPMorgan Chase · Banking · Wilmington, DE +1 · Consumer & Community Banking

Product Manager role focused on driving adoption of AI technologies, including prompt engineering and AI use case assessments, within a financial services context. The role involves product ownership of AI-driven platforms, integration of AI solutions, and ensuring compliance with regulations.

What you'd actually do

  1. Lead end-to-end integration of AI and conventional solutions into existing business processes, collaborating with cross-functional teams to ensure seamless deployment and adoption.
  2. Proactively experiment, test, and learn with AI technologies to develop and validate potential solutions. Foster a culture of innovation and continuous improvement by piloting new approaches and analyzing outcomes.
  3. Identify, evaluate, and prioritize potential AI use cases across the organization. Conduct feasibility studies, cost-benefit analyses, and risk assessments to determine suitability and impact. Develop business cases and recommendations for AI adoption.
  4. Design, test, and optimize prompts for AI models to maximize performance, accuracy, and user experience. Stay abreast of advancements in prompt engineering and apply best practices.
  5. Serve as the product owner for AI platforms, defining product vision, roadmap, and success metrics. Gather and prioritize requirements, manage backlogs, and coordinate with engineering and design teams.

Skills

Required

  • technology project management
  • product ownership
  • AI/ML technologies
  • prompt engineering
  • natural language processing
  • onboarding and integrating new technologies
  • agile methodologies
  • product lifecycle management
  • communication
  • stakeholder management
  • change management
  • translate business needs into technical requirements

Nice to have

  • large language models (LLMs)
  • generative AI platforms
  • cloud-based AI services and APIs
  • Agile certification
  • Scrum certification
  • Product Management certification
  • financial services experience
  • highly regulated industries experience

What the JD emphasized

  • AI/ML technologies, prompt engineering, or natural language processing
  • onboarding and integrating new technologies
  • AI initiatives comply with organizational policies, data privacy regulations, and ethical standards

Other signals

  • AI use case assessments
  • Prompt Engineering
  • Product Ownership for AI platforms