Product Manager, Martech (enterprise Consumer Products)

Capital One Capital One · Banking · McLean, VA +4

Product Manager for MarTech within Enterprise Consumer Products, focusing on foundational capabilities for customer interactions. The role involves integrating Data, Assistance & AI to manage infrastructure and AdTech for hyper-personalized user experiences, and managing platforms for content creation and communication distribution. It requires a human-centered, business-focused, technology-driven, integrated problem-solving, and transformational leadership approach.

What you'd actually do

  1. Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
  2. By integrating specialized groups in Data, Assistance & AI, the organization maintains the robust infrastructure and AdTech necessary to power hyper-personalized user experiences.
  3. Complementing this technical backbone, the Marketing and Messaging Delivery teams manage the platforms responsible for content creation and the seamless distribution of communications.
  4. Together, these teams collaborate to ensure that every message delivered is data-driven, relevant, and technically optimized.
  5. This unified approach allows the organization to bridge the gap between complex data ecosystems and high-impact consumer engagement.

Skills

Required

  • At least 3 years of experience working in Product Management
  • A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
  • A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Nice to have

  • Experience translating business strategy and analysis into consumer facing digital products
  • 3+ year of experience with AI/ML technologies
  • Familiarity with marketing technologies, content systems, AdTech or AI Search

What the JD emphasized

  • AI/ML technologies