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Job Category
Product
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Overview of the Role:
MuleSoft, the industry-leading integration, API management, and agent management platform, empowers enterprises globally to unlock data and accelerate innovation. With Agentforce woven into every layer of our platform, our product managers build intelligent systems that shape how modern enterprises connect applications, expose and govern APIs, and exchange transactions with their trading partner ecosystems. We are looking for a Product Manager to own the vision, strategy, and end-to-end execution of our Integration, API Management, and Business-to-Business (B2B) Electronic Data Interchange (EDI) product portfolio — serving as the connective tissue between engineering, customers, partners, and go-to-market teams.
This role is based in US or Canada.
Responsibilities:
- Own the innovation roadmap for core application integration, API Management, and B2B/EDI — balancing near-term customer needs with long-term platform bets including AI-assisted integration, agentic patterns, and emerging protocols — and partner with Engineering, Design, and Architecture to ship high-quality releases on a predictable cadence.
- Run structured discovery with enterprise customers and prospects to understand their integration landscape and pain points, act as a trusted advisor on existing platform capabilities, and build a standing customer council to convert insight into roadmap conviction.
- Partner with Solution Engineering, Professional Services, and Customer Support to improve deal conversion, drive successful implementations, and own end-to-end enablement strategy across Sales, partners, and the field.
- Drive the full product lifecycle from discovery through general availability (GA) and adoption, defining and instrumenting key performance indicators (KPIs) for every major initiative and communicating trade-offs clearly to leadership and the field.
Required Qualifications:
- 3+ years of product management experience for developer, enterprise, or platform products, or an equivalent combination of product management and deep technical roles such as integration architect or solution architect, with a proven track record of shipping products that customers adopt and pay for.
- Solid experience across integration patterns including application integration, event-driven architecture, data transformation, and full lifecycle API Management (design, publish, govern, monitor, retire) covering REST, GraphQL, and API security standards such as OAuth 2.0.
- Hands-on experience with B2B integration standards including EDI X12 and/or EDIFACT, AS2/SFTP transport, and trading partner onboarding.
- Excellent written and verbal communication skills with the ability to move fluidly between technical discussions with engineers and high-level conversations with business executives, backed by a data-driven approach to defining KPIs and product priorities.
Preferred Qualifications:
- Experience with MuleSoft Anypoint Platform or comparable Integration Platform as a Service (iPaaS) and API management platforms such as Boomi, Workato, Apigee, or Kong.
- Familiarity with AI-era integration including large language model (LLM)-assisted integration, agentic workflows, and how these reshape classic iPaaS.
- Experience with hyperscaler integration services and competitive positioning against native cloud alternatives.
- Exposure to regulated-industry B2B integration use cases in healthcare, supply chain management, or financial transactions.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
For Ontario-based roles, the base salary hiring range for this position is CAD 130,300 to CAD 179,200 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
This posting is to fill a vacancy on our team, unless otherwise noted.