Product Manager - Performance & Enablement

Redfin Redfin · Seattle · Seattle, WA

Product Manager for Redfin's Performance & Enablement domain, focusing on building systems that enhance team collaboration, coordination, and productivity in real estate. The role involves defining strategy, delivering user experiences for work assignment, permissions, and visibility, and reducing coordination overhead to improve team efficiency and confidence at scale.

What you'd actually do

  1. Own the end-to-end product experience that enables team leads and managers to coordinate client relationships across distributed teams, including ownership assignment, permissions, and visibility into client activity.
  2. Define and execute a product strategy that improves how teams organize, delegate, collaborate, and manage client-related work and interactions.
  3. Identify breakdowns in client coordination workflows and design solutions that reduce manual effort, improve communication, and prevent dropped or duplicated work.
  4. Build systems that support clear ownership, tracking, and collaboration across client accounts and related activities.
  5. Use data and user insights to improve adoption, workflow efficiency, and the quality of client coordination outcomes.

Skills

Required

  • Product Management experience
  • B2B, SaaS, or collaboration tools experience
  • Experience building products that support team workflows or organizational structures
  • Ability to simplify complex systems into intuitive user experiences
  • Ability to develop subject matter expertise in a complex area
  • Customer empathy
  • Experience working on ambiguous problems
  • Strong communication skills
  • Analytical and data-driven approach
  • Cross-functional collaboration experience with design, engineering, and go-to-market teams

Nice to have

  • Passion for Redfin's mission
  • Learner mindset
  • Ability to articulate complex issues in a simple way

What the JD emphasized

  • 4+ years of Product Management experience ideally in B2B, SaaS, or collaboration tools
  • Proven experience building products that support team workflows or organizational structures
  • track record of working on innovative problems that are ambiguous at the outset