Job Description
The Senior Product Manager for Merchandise Financial Planning plays a critical role in advancing Nordstrom's merchandise planning capabilities, supporting planners and merchants through a technology-driven transformation of how we think about financial planning at scale. As part of the Integrated Merchandising product team, you will own and define the financial planning capability roadmap within Toolio, orchestrating delivery across the Toolio vendor relationship and internal Nordstrom engineering teams to drive measurable, lasting value for our merchandise financial planning community.
This role carries full end-to-end product ownership — from sustaining and supporting the legacy planning applications and reporting that teams rely on today, through the active migration to Toolio, to defining and delivering the future-state merch financial planning ecosystem. The right candidate operates independently across both near-term execution and multi-year strategic planning, and is equally comfortable managing day-to-day system health as they are crafting a phased capability vision and driving cross-organizational alignment on it. They bring deep knowledge of merchandise financial planning and retail math as the lens through which every product decision is made.
What You'll Do
As a Senior Product Manager on the Integrated Merchandising team, you will:
Define and own the financial planning product vision and roadmap within Toolio, independently prioritizing features that balance short-term deliverables with long-term capability progress. Build and maintain quarterly priorities and annual backlogs aligned to organizational strategy, and evangelize the roadmap across the organization and up and down the leadership pyramid.
Own the product strategy and day-to-day delivery for OTB management, Spend Controls, and Price Type Planning — including sustaining legacy planning applications and reporting until full migration to Toolio is complete and legacy systems are deprecated.
Translate complex merchandise financial planning user journeys into user stories, acceptance criteria, wireframes, and process flows; write complete requirements within the domain and influence across adjacent domains.
Orchestrate comprehensive planning sessions across the merch financial planning domain and cross-functional dependencies, framing tradeoff decisions with conviction and documented justification for leadership.
Partner with the Toolio vendor and internal Nordstrom engineering teams to deliver iterative value, leveraging sufficient technical knowledge to promote extensible product design and informed sequencing decisions — including go-to-market strategy, UAT, change management, and post-launch validation.
Define and monitor success metrics, OKRs, and KPIs, independently validating measurable value and adjusting the roadmap based on outcomes.
Lead user research with planners and merchants, synthesizing insights to identify product opportunities and inform prioritization across adjacent areas.
Evaluate market trends in merchandise planning technology — including AI/ML-driven capabilities — and incorporate relevant insights into roadmap decisions.
Leverage AI tools to accelerate product work and bring a clear point of view on where AI-assisted capabilities can meaningfully reduce planner burden within the product itself.
Maintain system health across both legacy and Toolio environments by triaging incidents and driving maintenance initiatives through the migration period.
What We're Looking For
The ideal candidate will bring:
Retail & Domain Experience (Required): 5+ years of experience in retail, with direct exposure to merchandise financial planning. You understand how plans are built, how they cascade, and what breaks when they don't reconcile.
Retail Math Fluency (Required): Deep working knowledge of retail math — OTB, turn, IMU, sell-through, BOP/EOP, receipt flow, and Spend Controls — is non-negotiable. You should be able to read a plan, spot an anomaly, and ask the right questions.
Product Management Experience: 5+ years of product management or equivalent experience, with demonstrated ability to own complex roadmaps independently in enterprise or internal-tools software. Experience working with SaaS vendors alongside internal engineering teams is a strong plus.
Toolio or MFP Tool Familiarity: Prior experience with Toolio, Oracle MFP, Blue Yonder, or comparable merchandise financial planning platforms is highly valued.
Strategic Vision: Ability to craft and communicate a multi-year product vision, connect day-to-day execution to longer-term goals, and drive alignment across the organization and leadership pyramid.
AI Literacy: Comfort using AI tools as part of your daily workflow — for research synthesis, requirements drafting, communication, or analysis — and a developed point of view on how AI/ML can improve planning workflows for end users.
Analytical Skills: Ability to define, measure, and analyze complex planning processes to identify opportunities for improvement, and to independently build the measurement frameworks that validate product value.
Manages Complexity: Demonstrates the ability to look at complex problems from multiple angles, uncover root causes, recognize downstream implications of different options, and determine what additional information is needed to move forward confidently.
Attention to Detail: Strong focus on accuracy and thoroughness — particularly important in a financial planning context where data integrity and calculation logic have direct downstream business impact.
Technical Knowledge: Sufficient understanding of software development principles, Agile methodologies, and testing frameworks to promote extensible product design and make informed tradeoff decisions. Experience working with both internally developed and third-party software solutions required.
Communication Skills: Strong verbal and written communication skills, with demonstrated ability to tailor messages to diverse audiences — including senior merchants, finance partners, and technology leadership — and to convey difficult feedback or push back when necessary.
Collaboration Skills: Proven ability to orchestrate cross-functional alignment across analytics, engineering, UX, and business teams, influencing without authority and driving decisions across organizational boundaries.
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
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Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$142,000.00 - $220,500.00 Annual
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf