To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Marketing & Communications
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
We are seeking a Product Marketing Manager – Sales Enablement to lead the development and activation of sales-facing content for the Customer Zero program.
Customer Zero is how Salesforce proves its own transformation into an Agentic Enterprise. This role will ensure those stories are not only compelling, but usable and impactful in real sales conversations.
You will partner closely with the Senior Director of Customer Zero and sales leaders to understand what sellers actually need to engage customers, build credibility, and close deals. You will translate Customer Zero stories into high-quality, practical assets, from first-call decks to executive briefings, demos, and case studies, tailored for different audiences and buying stages.
Success in this role requires strong storytelling, deep empathy for sellers, and the ability to operate cross-functionally across marketing, product, sales, and customer teams to deliver content that is both strategic and actionable.
Key Responsibilities
Sales Enablement Strategy & Field Partnership
Build strong relationships with sales leaders, sellers, and field enablement teams to understand:
What content is needed
What formats are most effective
What actually gets used in customer conversations
Translate field insights into a clear sales enablement strategy for Customer Zero
Continuously gather feedback and iterate on assets to improve adoption and effectiveness
Customer Zero Story Activation for Sales
Translate Customer Zero transformation stories into sales-ready materials, including:
First-call decks
Executive briefing presentations (CIO, CEO, CMO, COO, heads of Sales/Service, etc.)
Case studies and narrative summaries
Demo scripts and supporting materials
Ensure content:
Is tailored to specific personas and buying stages
Clearly communicates business value and outcomes
Connects Salesforce capabilities to real-world transformation
Content Development & Customization
Develop and maintain a library of high-impact, reusable sales assets
Adapt core narratives into:
Role-based versions
Different levels of technical depth
Ensure content is:
Clear and easy for sellers to use
Modular and adaptable
Consistent with Salesforce messaging and positioning
Cross-Functional Collaboration
Partner with:
Customer Zero program leadership
Product marketing
Sales enablement
Customer success and internal practitioners
Events and campaign teams
Ensure alignment between:
Story development
Campaigns
Sales activation
Demos & Experiential Content
**Collaborate and where possible build clickable **demos ****
Ensure demos clearly show:
How Salesforce technology enables transformation
The connection between product capabilities and business outcomes
Connect to how Salesforce’s implementation applies to other industries and size of companies
AI-Enabled Scale & Efficiency
Leverage AI to:
Accelerate content creation and iteration
Tailor content for different personas and use cases
Synthesize feedback and identify content gaps
Build scalable tools (e.g., templates, prompt libraries, reusable frameworks) that enable:
Sellers to self-serve content
Consistency across the organization
Measurement & Adoption
Track usage and effectiveness of Customer Zero sales assets
Partner with sales enablement to measure:
Adoption
Impact on pipeline and deal progression
Continuously refine content based on feedback and performance
Qualifications
5+ years of experience in product marketing, sales enablement, or related roles
Strong understanding of enterprise sales processes and buyer journeys
Proven ability to create sales-ready content that is used in the field
Experience working with executive-level audiences and tailoring messaging for different personas
Strong storytelling and communication skills
Ability to translate complex technical concepts into clear business value
Experience working cross-functionally across marketing, product, sales, and customer teams
Familiarity with AI tools for content creation and workflow acceleration is a plus
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.