Product Marketing Manager, Zappos

Amazon Amazon · Big Tech · Madison, WI · Marketing & PR

Product Marketing Manager for Zappos responsible for developing and executing marketing strategies, go-to-market plans, positioning, and launch strategies. The role involves translating product knowledge into customer narratives, identifying expansion opportunities through partnerships, optimizing inventory, creating curated shopping experiences, and driving customer acquisition and revenue growth. It requires competitive research, deep customer analysis, and cross-functional leadership to influence various teams.

What you'd actually do

  1. Develop comprehensive marketing strategies including targeting, go-to-market planning, positioning, and marketing launch strategies.
  2. Translate complex initiatives into compelling customer narratives and merchandising experiences.
  3. Identify and evaluate opportunities to expand product offerings through strategic partnerships and inventory optimization.
  4. Conduct competitive research to identify market opportunities, dive deep into customer needs through data analysis and insights, and aggregate inputs from multiple sources (customer data, industry trends, competitive intelligence) to launch data-driven strategies that drive revenue growth, customer acquisition, and product adoption.
  5. Partner with cross-functional teams to assess product fit, coordinate implementation, and launch new customer experiences.

Skills

Required

  • Bachelor's degree or equivalent
  • Experience in strategic marketing management and market analysis
  • Demonstrated ability to build and execute a strategy with clear goals and objectives
  • Strong analytical skills
  • Attention to detail
  • Effective communication abilities
  • Experience working with and influencing senior level stakeholders
  • Experience producing executive-level written materials
  • Presenting to executive audiences
  • 6+ years of marketing, merchandising, or related experience
  • Experience conducting competitive research and market analysis
  • Customer-obsessed approach
  • Proven ability to dive deep into customer needs and behaviors
  • Proven track record managing complex, cross-functional initiatives with measurable business impact
  • Experience developing go-to-market strategies and launch plans

Nice to have

  • Experience using any of SQL or other analytical tools for conducting data analysis
  • Experience with customer segmentation, profiling, and targeting
  • Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices
  • Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences

What the JD emphasized

  • Experience in strategic marketing management and market analysis and demonstrated ability to build and execute a strategy with clear goals and objectives to align to business and service objectives, and support portfolio objectives
  • Proven track record managing complex, cross-functional initiatives with measurable business impact
  • Experience developing go-to-market strategies and launch plans